Lexus of Chattanooga

Lexus of Chattanooga responded

That's fantastic to hear! Thank you so much for sharing your wonderful experience at Lexus of Chattanooga! We are thrilled that you found it to be your smoothest vehicle purchase ever, and we're especially delighted to hear about your positive experience with Marc Bales. It's wonderful to know that Marc listened closely to your needs, provided you with suitable options, and respected your preferences without any pressure. We are also glad that you received a solid offer on your trade-in and that Marc went the extra mile to secure the specific vehicle you wanted, even arranging a transfer from another dealership. Providing a seamless, respectful, and efficient car-buying experience is our top priority, and your feedback confirms we are on the right track. Thank you for choosing Lexus of Chattanooga! We hope you are absolutely enjoying your new vehicle and look forward to assisting you again in the future.

Lexus of Chattanooga responded

Thank you so much, marsha! We are thrilled to hear that you found Marc Bales to be the perfect salesperson and that he provided you with such knowledgeable and consistent communication throughout your transaction. We truly value his dedication to providing excellent care to our guests. We are also delighted that you had a positive experience with Justin in finance. It's wonderful to know that the entire experience at Lexus of Chattanooga was wonderful for you. Thank you for your kind words! We appreciate your business and hope to have the pleasure of assisting you again in the future.

Lexus of Chattanooga responded

Thank you so much, Kitty! We are absolutely delighted to hear that Marc Bales provided you with the patience and guidance you needed to find the perfect Lexus at Lexus of Chattanooga. We understand that making the right selection is important, and we're glad Marc could help you navigate the options. It's wonderful to know that you experienced the standard of excellence and professional service that we strive to provide every customer, the kind that keeps you coming back. We are also very pleased that Justin Hendrix and Aaron provided you with valuable assistance with the financials and IT aspects of your purchase. Thank you for recognizing the dedication of our entire team at Lexus of Chattanooga. We truly appreciate your business and look forward to welcoming you back for all your future Lexus needs!

Lexus of Chattanooga responded

That is absolutely wonderful to hear! Thank you so much for your continued loyalty and for sharing your positive feedback about Lexus of Chattanooga. We are thrilled that you consistently have a great buying experience with us and that you consider our service the best anywhere. It means the world to us to know that we are meeting your expectations and providing you with the high level of service you deserve. We truly appreciate your business and look forward to welcoming you back for many years to come!

Lexus of Chattanooga responded

That's fantastic to hear! Thank you so much for sharing your wonderful car buying experience with Michael Platt at Lexus of Chattanooga. We are thrilled to know that his in-depth knowledge of the vehicle was impressive and that he took the time to understand your needs to find the ideal car for you. We are also delighted that you found Michael to be professional and patient, ensuring a smooth and enjoyable process without ever feeling rushed. His excellent customer service is something we truly value. It's also great to hear that Aaron, our technologist specialist, and Justin, our Finance Manager, were thorough and helpful in their respective roles. We strive to provide comprehensive support throughout the entire car buying journey. Thank you for your high recommendation of Michael and the team at Lexus of Chattanooga! We truly appreciate your business and hope you are absolutely loving your new car. We look forward to assisting you with any future needs.

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with Fred! 🌟 We're thrilled to hear that his kindness, honesty, and extensive knowledge made your visit so enjoyable. Providing a pressure-free environment is incredibly important to us, and we're glad Fred ensured you felt comfortable exploring at your own pace. Congratulations on your beautiful new 2025 NX 450h+ — what an incredible choice! ❤️ We truly appreciate your kind words and your recommendation. If you ever have any questions or need assistance, we're always here for you. Enjoy every mile in your new Lexus! 🚙💫

Lexus of Chattanooga responded

Thank you for your kind words! 🌟 We're delighted to hear that you had such a positive experience at our dealership and that Fred provided you with exceptional service. Fred’s professionalism, knowledge, and honesty are qualities we deeply value, and we're so glad he made your visit memorable. If there's ever anything else we can do for you, please don't hesitate to reach out. Enjoy your new Lexus, and thank you for being part of our Lexus of Chattanooga family!

Lexus of Chattanooga responded

Thank you for sharing your experience! We're so glad to hear that Fred took the time to understand what you liked and helped you find the perfect vehicle. His dedication to providing thoughtful and caring service truly makes a difference. We'll be sure to share your kind words with him. If you need anything else, we're always here for you. Enjoy your new ride!

Lexus of Chattanooga responded

Wow! 🌟 Thank you for your incredible loyalty and for sharing your amazing experience with Fred. It’s wonderful to hear that his outstanding customer service has earned your trust time and time again. Your continued support means the world to us, and we’re grateful to have you as part of our Lexus of Chattanooga family. We'll be sure to pass along your kind words to Fred — he will be so touched. If you ever need anything, we're always here for you. Enjoy every moment in your Lexus!

Lexus of Chattanooga responded

Thank you for sharing your experience! We're so glad to hear that Fred was able to assist you throughout your journey, from exploring a Lexus to finding the perfect Toyota Highlander. His professionalism and dedication to helping our guests truly shine through. Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything, please don't hesitate to reach out. Enjoy every mile in your new Highlander!