Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,112 reviews

March 11, 2021

Maria took careful notes, wrote down all the information and phone numbers from the insurance on my certified Lexus, made phone calls to see what all was covered while she sent my car to Service to have the More

by Sweet16 car gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Maria provided you with a great service experience. She is a real asset, and we are lucky to have her on the Lexus team. Please come back to visit anytime!

March 11, 2021

Fred was absolutely wonderful to work with. He made everything go quick and easy. He was never pushy but listened to what I wanted and helped me find it. More

by jusmith22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Burton
Mar 17, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Fred provided you with a great car buying experience. We are lucky to have him on the Lexus team.

March 10, 2021

10k Service was scheduled fast and convenient, however I am not convinced that the tires were rotated the brake dust on the front wheels was the same as when I took it in and I would have expected those whe More

by Terryecross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lexus of Chattanooga responded

Thank you for reaching out and letting us know about your concern and Andrea should be reaching out.

March 10, 2021

Everyone was very friendly and answered all of my questions! I highly recommend them! I appreciate people who are willing to talk straightforward and clearly! More

by AshleyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeighAnn
Mar 17, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

March 09, 2021

Fred has sold us multiple Lexus and we wouldn’t trust anyone else !! He is an effective negotiator with many years of qualified experience. Thanks Fred More

by Richard.rapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Fred provided you with a great car buying experience. We are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

March 05, 2021

This was my second Lexus purchase. I dealt with Fred Fortson first time and was so pleased l wanted to deal with him again. He did not disappoint. More

by Smn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Mar 17, 2021 -

Lexus of Chattanooga responded

We couldn’t be happier that Fred provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus of Chattanooga team. We hope you are enjoying your new Lexus, please come back to visit anytime!

March 04, 2021

Excellent Service! Ryan Kennedy is courteous, knowledgeable & professional! Very pleased with my services at Lexus of Chattanooga. I service all my cars there, even though they are not Lexus Mf More

by DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lexus of Chattanooga responded

Thank you for the great 5-star review! We will be sure to let Ryan know.

March 04, 2021

Marc was phenomenal to work with. He makes everything easy and enjoyable. I will definitely do business with Lexus of Chattanooga again because of Marc! More

by mikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience Marc. We wish you safe travels and look forward to seeing you again soon!

March 04, 2021

Marc was the best!! We drive all the way from Florida to get our vehicle and he made our entire buying and trade in process a breeze! HIGHLY recommended! More

by Whitney P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Lexus of Chattanooga responded

Thanks for making the trip from Florida for your purchase of your new Lexus GX 460! Marc will be here next time you need another vehicle, so make sure to come to see him on your next vehicle! We appreciate your business, thank you again!

March 04, 2021

Every one was very accommodating. I asked Marc to rate Reatha and myself after purchase agreement He replied everyone is a potential customer and is treated with respect More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson and Leigh Ann
Mar 04, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc. We will be sharing your feedback with our team.

...
58
...