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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

June 09, 2021

Great experience and got my dream car at an awesome price! Thanks Fred for working so hard to get me the deal I was looking for. More

by mlh21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Fred goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

June 07, 2021

Exceptional Service Nothing else to say. 'Xxxxxxx 'xxx Exceptional Service Nothing else to say. 'Xxxxxxx 'xxx xxxx xxxxxxx xxxxxx 'Xxxx xxxxx xxxxx xxxx xxxxxx xxxx xxx xxxx xxx xxxxx. Xxxx xxxx x More

by Otaylor78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Jun 10, 2021 -

Lexus of Chattanooga responded

Thank you Otaylor78 so much for taking the time to leave us a 5-star rating - it's much appreciated!

June 06, 2021

Fred was personable and easy to work with. He worked with us despite our inexperience. He always steered us towards the best choices for our needs. More

by Kqbingle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

We’re glad that Fred was able to address your purchasing needs and to place you in a Lexus that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Lexus! Please come back and see us again soon!

June 06, 2021

Great experience. Fred was an amazing salesman to work with. Great experience for me and my wife. I know I will enjoy this car for years to come. More

by Jonathan.ingle115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

We’re glad that Fred was able to address your purchasing needs and place you in a vehicle that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Lexus! Please come back and see us again soon!

June 05, 2021

My purchasing experience with Marc was seamless. Marc is very genuine, and I left there knowing that I received the best deal and that he cared. Lexus of Chattanoga has a forever client, I will definitely More

by rashelton125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future. We will be sure to let Marc know about your kind words.

June 04, 2021

Just have to say that’s what I call a service department!!! Eric Robinson went way beyond the professional level to take care of my vehicle and getting me taken care of!!! More

by lamariceman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Jun 10, 2021 -

Lexus of Chattanooga responded

Eric always goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

June 03, 2021

He was very responding. He worked hard to make it easy and made it were I was getting the best deal. Very hard working and knowledgeable. More

by Hunterconley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We will be sure to let Fred know about your kind words.

June 03, 2021

We have been working with Andrea for a number of years. She always takes good care of us and our Lexus. She is the best! More

by Njhora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Andrea always goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

June 03, 2021

Every time I go to Lexus for service, Andrea goes way beyond the call to make sure the job gets done right and details covered. More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star rating it's much appreciated! Andrea goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

May 29, 2021

Just purchased our new LX570 from Marc Bales at Chattanooga Lexus. From start to finish the best buying experience we have ever had! Thanks again! More

by JAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

JAN responded

Best buying experience ever. Marc was great, very knowledgeable and no pressure! Will be happy to recommend him to any one we know looking for a car! Thanks

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