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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

June 29, 2021

Mr. John Cate was awesome! And I'm very happy to work with him in the future. More

by charles_william
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. We will be sure to let John know.

June 28, 2021

Ryan was very nice to work with. My car was serviced on time and was clean when it was finished. I highly recommend Lexus if Chattanooga! More

by Stumperanderson987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 28, 2021

Ralph Paty and everyone at Lexus of Chattanooga treats me as if we were long time friends. From sales to service and everything in between, I could not be any happier! m More

by Dale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

We’re glad that Ralph was able to address all your purchasing needs and to place you in a Lexus that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from. Please come back and see us again soon!

June 26, 2021

Ralph Paty was the best!!! Super helpful, very Knowledgeable about all of the cars. He was very patient with this old lady who didn’t really know what she wanted. He was very helpful in helping me More

by Patricia bell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Antinore, Dale Wilson
Jun 30, 2021 -

Lexus of Chattanooga responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that Ralph proved you with an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it! We will be sure to let Ralph know about your kind words.

June 25, 2021

I came into the dealership because my tire pressure light was on again. I was greeted and the worker checked to see if something was in the tire this time. I requested a new to be ordered because the tire wa More

by PraisetheLord123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Eric
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 22, 2021

I brought my vehicle in for 30,000 mile service. Maria was very friendly. I always have a great experience with Lexus of Chattanooga. Keep up the great job. More

by littlesgtmaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 20, 2021

Very clean and beautiful dealership! Everyone was very friendly and helpful. I worked with Ralph Paty to order my new Lexus RX 350. He kept me informed weekly about the time of arrival of my new car and w More

by SSCaplenor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Jun 21, 2021 -

SSCaplenor responded

Thanks for all the help in getting my new Lexus RX 350!

June 18, 2021

Andrea has been my service advisor since day one and I wouldn't have it any other way. She always has a smile on her face and is so helpful with everything. She always explains everything that needs to be More

by Debra L.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Andrea. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

June 15, 2021

Always excellent service and excellent southern hospitality! Andrea is an asset to the company! I recommend Lexus to all my friends and family members! I love that my car is always washed and re More

by Dhj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 09, 2021

This is our second vehicle purchase from Lexus of Chattanooga and we have been pleased with both experiences. Fred was so personable and made the process pleasant and super easy! More

by Tamra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Fred. He is a valuable team member that goes above and beyond to meet our client’s needs. Welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

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