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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

October 06, 2021

Marc made it an exceptional experience! It was such a fast, seamless process and I couldn’t be any happier! Thank you SO much, Marc :) More

by Allie M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us...

October 06, 2021

Everyone we worked with was personable and very professional, making for an easy and pleasurable car purchase. More

by Ddcoots
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson, Dale Wilson
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

October 03, 2021

This was my first big girl purchase ever!! Shoutout to Marc and the financial team for such a smooth and easy process!! I really appreciate you all! More

by Torrey.holder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Oct 03, 2021 -

Torrey.holder responded

Thank you!!

September 29, 2021

Very good experience all around- all employees were extremely friendly, helpful and professional. We will continue to stay in contact. More

by Lizzyloves2b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

September 29, 2021

The dealer had a very fair price on a certified pre owned vehicle and were great to deal with. Marc Bales was exceptionally pleasant to work with, and I could not recommend him more strongly. He was extremel More

by Clh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

September 24, 2021

This is our second purchase with Lexus of Chattanooga and Marc. He is phenomenal to work with and makes the purchase experience pleasant and efficient. Pressure free, respectful throughout the experience! Th More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

September 20, 2021

Marc was great! I highly recommend Lexus of Chattanooga! Very smooth and enjoyable buying experience. More

by carlsonmills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan, Taylor Gibson
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

September 19, 2021

They took the stress out of buying a car. We talked on the phone a few times, the car was delivered the next day. Awesome customer service ! More

by Pmahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership!

September 18, 2021

Wonderful experience! Marc was knowledgeable, friendly yet professional, and made us feel comfortable. Leigh Ann made the finance process easy and clear. Definitely recommend. More

by Copperjac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc and Leigh Ann. We will be sharing your feedback with our team.

September 17, 2021

Fred and team at Lexus of Chattanooga exceeded my expectations of buying out of state. I had been searching for a particular Lexus 460 GX and had been unable to locate in a 150 mile radius of my hom More

by Daynawhitley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Daynawhitley responded

Thank you for a wonderful experience in purchasing a vehicle from out of state. This was a first for me and Fred made it very easy. He and his team were extremely professional in making sure all my questions were answered and providing me an overall great experience in obtaining my new Lexus GX.

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