Lexus of Chattanooga

Marc was very professional. He is not a high pressure salesperson so it was a very pleasant experience. salesperson so it was a very pleasant experience. More

Great service, friendly staff. Helpful and knowledgeable about questions. Billy Ingram was great to work with and funny. about questions. Billy Ingram was great to work with and funny. More

I knew exactly what I thought I wanted as I walked into the dealership. Marc still took plenty of time to make sure I knew about all the features on my chosen model and demonstrated how each worked-explain the dealership. Marc still took plenty of time to make sure I knew about all the features on my chosen model and demonstrated how each worked-explaining the advantages each provided. Aaron sat next to me in the front seat to help me set up all the technology- making it so easy. His instructions were clear and he was not phased when I would throw out questions which took us away from his main task. Marc, Aaron,and even Jim Taylor all made sure I understood they wanted me to call with any questions. Each made sure I had their contact information and let me know I didn't have to make an appointment if I needed something immediately-that I was welcome to drop by the dealership and they would help. I would definitely recommend Marc, Aaron (technology guru), and the Lexus of Chattanooga dealership. Pleasant experience with knowledgeable staff. Thank you! More

First luxury vehicle ever & from Marc, the salesman, to Jackson the tech guy, including the finance manager — all were great … very good experience Jackson the tech guy, including the finance manager — all were great … very good experience More

Great customer service very helpful and friendly. Would greatly recommend then to all family and friends greatly recommend then to all family and friends More

Marc Bales was such a pleasure to work with, as was Leigh Ann in finance. Both took the time to answer all of my questions and make sure I was comfortable with all aspects of my purchase. I am excited for th Ann in finance. Both took the time to answer all of my questions and make sure I was comfortable with all aspects of my purchase. I am excited for this to be my new home dealership. More

I have taken my vehicle to this dealership 3 times, and Andrea was my service representative. Each time she listened and showed an interest in my concern. When the problem was resolved, she explained in Andrea was my service representative. Each time she listened and showed an interest in my concern. When the problem was resolved, she explained in detail what caused the problem and how it was resolved. She is very professional and knowledgeable. She is the service rep I will continue requesting. More

Billy was a outstanding salesman to work with. He went above and beyond any service I’ve received at any other dealership. Thanks to him and the awesome staff at Lexus of Chattanooga. above and beyond any service I’ve received at any other dealership. Thanks to him and the awesome staff at Lexus of Chattanooga. More

Looking for a specific ES350 ultra. Asked to be kept updated if they see one is coming there way. They agreed to let me know if one becomes available. updated if they see one is coming there way. They agreed to let me know if one becomes available. More

Went to get a used car checked. Lexus spent hours making me wait for a mechanic to review it and kept transferring me to different people in the dealership then charged me for the inspection even though no me wait for a mechanic to review it and kept transferring me to different people in the dealership then charged me for the inspection even though no work was done on the cars (other area mechanics have not charged or have charged minimum amounts for inspections). Very difficult dealer to work with. More