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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

November 16, 2021

Buying our new Lexus was such a pleasure working with Fred. He was very professional and made the transition so easy . Thank you Fred for your hard work! Such a great man! More

by Klh1045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Nov 16, 2021 -

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. Fred and Leigh Ann are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.

November 16, 2021

We could not have asked for an easier transaction. We traveled 3 hours to purchase our Certified Pre-Owned Lexus GX 460. In the past we had used Lexus of Chattanooga to service our previous Lexus GX 470. More

by Gouge Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. Billy is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

November 13, 2021

Billy Ingram was very professional ! Great to work with and knows how to put the customer first! More

by charlieawf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan, Billy Ingram
Nov 16, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We will be sure to let Billy know about your kind words.

November 10, 2021

Lexus of Chattanooga is MY TRUSTED FRIEND dealership. They listen and deliver on all promises. More

by LOVE my LEXUS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 06, 2021

We received exceptional personalized service at Lexus of Chattanooga. Ralph Paty is the man. Period. If you are going to buy a Lexus, call Ralph. He has the experience, he has the knowledge, and will put yo More

by robinson.chris21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Antinore
Nov 08, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We will be sure to let Ralph and the team know about the kind words.

November 03, 2021

Robert Graham is very helpful. Explained the ordering process very well. I would never consider any other dealership More

by billkirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 01, 2021

Chattanooga Lexus—Supreme customer service coupled with outstanding service advisors has lead me to purchase my 3rd Lexus! More

by mdb63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Antinore--Excellent Tech Service!!!, Leigh Ann Morgan
Nov 05, 2021 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc and Ryan know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

October 31, 2021

Love working with Fred. This is the third Lexus we have purchased and worked with Fred each time. Always responsive and helpful. Lexus is sending fortunate to have Fred as an employee More

by donandpeggyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Fred. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

October 30, 2021

Billy Ingram was our salesman at Lexus of Chattanooga. Right when we got out of our car he was right there to help us find our dream car. Even though the exact car wasn’t there, he worked with us to make More

by Ashley102john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Ann Morgan, Billy Ingram
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Billy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

October 29, 2021

Quick and easy experience! Mark and the team were great to work with. Would go back! More

by Katieelizabeth5313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Pitt, Dale Wilson
Nov 05, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We will be sure to let Marc know about your review.

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