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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

November 27, 2021

Billy Ingram was a pleasure to work with. I got the right car, the right financing and the best help in the whole process of buying a Lexus from the start to the finish. I highly recommend Lexus of Ch More

by dgbritton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wilson, Billy Ingram
Nov 30, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Billy. We will be sharing your feedback with our team. Enjoy your new Lexus and please revisit us soon.

November 24, 2021

Just purchased a new RX. Ralph and Dale provided a great purchase experience. Aaron patiently explained all the technology and features. This was the first time I’ve felt like a dealership took the time to More

by GeorgiaGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Nov 30, 2021 -

Lexus of Chattanooga responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Lexus of Chattanooga. We wish you many happy miles in your new (make/model). We look forward to serving you for many years to come!

November 22, 2021

What a incredible experience and surprise . Billy work with my husband not only to have it as a surprise for me but to give me my dream car. Never had a dreading moment nor felt pushed from the day we wen More

by Jason and christy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan, Billy Ingram
Nov 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Billy. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus. Billy and the team will be thrilled to hear your feedback!

November 22, 2021

Is there a more superlative word than superb? If so, that is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech suppor More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 18, 2021

Thanks to Billy Ingram, my experience purchasing from Lexus of Chattanooga was top notch. He was honest, professional, and very knowledgeable. Billy was able to help me get a great deal on my Lexus ES 35 More

by tdwalker01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ingram
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Lexus of Chattanooga, enjoy that ride!

November 18, 2021

I received top notch service from Billy Ingram at Lexus of Chattanooga. I was dreading this process and Billy made it as easy as possible. Very professional, showed me exactly what I wanted, and provided t More

by Clayton.hardwick7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wilson, Billy Ingram
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Billy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 18, 2021

The superior customer service made my experience smooth. Fred offered the perfect deal for me!! More

by erikakhughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 18, 2021

Fred Fortson was amazing!! He provided the perfect deal that I requested. Thanks again! Grateful More

by erikakhughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 17, 2021

My experience at Lexus of Chattanooga was above excellent. I was greeted at the door, or even at my vehicle, each time. What I loved most is the time to make a good decision for my family and I wit More

by skyylovep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Nov 17, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Fred, Dale, and Jackson. We will be sharing your feedback with our team. Welcome to the Lexus family.

November 17, 2021

Quick and Professional help in finding the right car. Thank you Billy and Leigh Ann for experienced straight talk in a difficult car market. Happy to have Billy Ingram in my corner! More

by todd.tindall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Ann Morgan, Billy Ingram
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

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