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Lexus of Chattanooga

Chattanooga, TN

4.9
1,112 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,112 reviews

December 31, 2021

Great experience - Marc was very attentive to my Great experience - Marc was very attentive to my requests and worked diligently to get us the car we wanted in difficult times. It was a true Decem More

by tjv21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Jan 06, 2022 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star review.

December 30, 2021

Marc is by far the best car salesman EVER. There is never any pressure from him and he will always be 100% honest with you as a buyer. Proud to say I’ve traded in 2 cars with him and purchased 2 cars from hi More

by Wharveyrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star review.

December 24, 2021

Fred did a great job helping me with my wife’s new car purchase. I would highly recommend Fred. More

by enviroguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 20, 2021

Fred is a top notch salesman! I have purchased several cars from him and he provides end to end service. He will get you a deal, provide exceptional support during the buying process and make the transac More

by WesL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Dec 30, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Fred. We will be sharing your feedback with our team.

December 19, 2021

Fred will go above and beyond to help you. He is extremely knowledable and an absolute pleasure to work with More

by michelle.schmtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 17, 2021

Fred Forston helped me with my first vehicle purchase from a dealership. His professionalism went way above excellence and he makes you feel honored to allow him to work with you. More

by Crystalwest556
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 09, 2021

Great job. Quick to response. This guy is funny. Drove to Monteagle to deliver my new Lexus. More

by TSturm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 09, 2021

Very responsive and helpful. Fred went above and beyond to help make the deal go well More

by Mcturner613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Dec 30, 2021 -

Mcturner613 responded

That was before the situation. I would retract that if possible. Sorry

Dec 30, 2021 -

Mcturner613 responded

I would like to retract the positive review.

December 07, 2021

Mr. Fortson was very professional at the time of my encounter with him and he understood my situation which he made the transaction pleasant and assured me everything would be fine. I appreciate his ex More

by Chrisejones95@gmail
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Fred. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 30, 2021

Great service and I enjoyed the experience they were very helpful. I would definitely recommend them to anyone More

by Volunteermom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ingram
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

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