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Lexus of Chattanooga

Chattanooga, TN

4.9
1,113 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,113 reviews

February 26, 2022

Fred Fortson went far and beyond to help get the car I wanted!. He kept me updated every step of the way and even sent me pics when the car came in. First time that has happened to me. He is a straigh More

by Rami Elodat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Mar 14, 2022 -

Lexus of Chattanooga responded

We couldn’t be happier that Fred provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus GX460, please come back to visit anytime!

February 24, 2022

Marc Bales at Lexus of Chattanooga made my car buying experience the best I have ever had. He went above and beyond to get me the car I wanted. In today’s market this is rate. We preordered a 2022 IS350 More

by wrhrule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus IS350, please come back to visit anytime!

February 22, 2022

Dealership was very professional and easy to work with . Ralph listen to what i was looking for and was very prompt in responding .I wasn’t expected to wait around all day on paperwork etc ,I will definitel More

by TRB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Anson, Leigh Ann Morgan
Feb 28, 2022 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

February 21, 2022

Very profesional and efficient. Highly recommend. Made the process effortless. Good selection. Would use again. More

by daltonsurgeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Pitt, Dale Wilson
Feb 28, 2022 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

February 18, 2022

Ryan is excellent, he is one of the main reasons we drive a Lexus. Thank You Ryan for always taking care of your customers! More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Ryan and Lexus of Chattanooga. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

February 12, 2022

Thank you so much for helping me through the process of trading in my cars for a new model. Interacting with you has been a pleasure. I love the new car! Thank you so much. More

by Bethany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lexus of Chattanooga responded

Congratulations on your new Toyota Highlander! Thank you for taking the time to write about your experience. It is wonderful to hear that Fred was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

February 08, 2022

We drove 200 miles and passed several Lexus dealers to do business with Lexus of Chattanooga. Marc Bales was our sales rep and did an awesome job meeting all of our requirements. Our first time at the dealer More

by kayandtom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Feb 09, 2022 -

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review.

January 31, 2022

I’ve been a customer of Fred for several years now. He’s always give excellent customer service and attention to detail. Thanks for your years of service.. Harold More

by Backhand44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Feb 02, 2022 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

January 26, 2022

This is a beautiful dealership with very helpful staff. Fred was especially helpful in getting my new car for me. More

by carolyn992000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Feb 02, 2022 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

January 26, 2022

Michael was absolutely amazing. He worked with us from a distance and was able to get my wife her dream car a 22 NX350. He is genuine, great to work with and makes buying a car from a distance a great exper More

by Luis Queremel M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Feb 02, 2022 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

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