Lexus of Chattanooga

Marc was professional and very helpful with my purchase decision. I wouldn’t hesitate to purchase from Marc and Lexus of Chattanooga in the future. decision. I wouldn’t hesitate to purchase from Marc and Lexus of Chattanooga in the future. More

Larry Holder was very responsive and helpful in trying to locate the Lexus I was looking for. locate the Lexus I was looking for. More

We recently purchased our 3rd Lexus vehicle & we have never experienced the level of service at other Lexus dealerships as we did at Lexus of Chattanooga. Ralph Paty went above and beyond to help us in never experienced the level of service at other Lexus dealerships as we did at Lexus of Chattanooga. Ralph Paty went above and beyond to help us in locating the exact car we were looking for. He kept us updated on the progress of our search throughout the entire progress. His level of customer service is second to none & doesn’t stop when you drive the car off the lot. He wants to help in any way he can and he has gained a customer for life! We will never purchase from any other salesman or dealership again! Thank you Ralph!! More

Absolutely professional and was easy to work with. Great dealership all around great group of people. Great dealership all around great group of people. More

I can't say enough nice things about this dealership. Ralph answered my email query almost immediately and told me he had a car coming in that was just what I wanted. He did indeed. The vehicle went thro Ralph answered my email query almost immediately and told me he had a car coming in that was just what I wanted. He did indeed. The vehicle went through the Lexus certification process and what I received was as good as new. Beautiful job of prep and detail. Though I had owned an identical Lexus previously, Jackson made sure I knew all the tech ins and outs, and linked my phone and HomeLink with the car as well. Dale was great to work with in finance. He made spending a bunch of money fun. Once the deal was done, Ralph drove to the rental store and picked me up after dropping off my rental. The dealership was immaculate and attractive. Everyone I encountered was beyond pleasant and helpful. My only regret is that I live in Nashville and won't be able to get my Lexus serviced at this dealership. However, when it comes time to buy another Lexus, I think I'll make the journey to Chattanooga again. More

Marc was absolutely phenomenal. I have purchased from Lexus of Chattanooga before, and he was by far the easiest to work with and made my experience 10/10!! He was prompt with updat I have purchased from Lexus of Chattanooga before, and he was by far the easiest to work with and made my experience 10/10!! He was prompt with updates about my car status, excited with me, called me immediately when it came in. He was professional and so personable. Everything was flawless from ordering to completion of paperwork. Everyone we interacted with was kind, professional, and I am thrilled with my new GX. I definitely plan to send some friends to Marc!! Can’t wait to do business with him again. More

Process was easy from start to finish. Marc kept me informed along the way. It’s clear he cares about his customers. Marc kept me informed along the way. It’s clear he cares about his customers. More

First class! ! Everyone was very helpful. Seamless process from start to finish. Two thumbs up! ! Everyone was very helpful. Seamless process from start to finish. Two thumbs up! More

In this horrible market we are currently tolerating, Marc Bales went above and beyond to find exactly what I wanted. I had very specific needs for my new car that 3 other dealerships (sales persons) told me Bales went above and beyond to find exactly what I wanted. I had very specific needs for my new car that 3 other dealerships (sales persons) told me was not doable. Marc had no question and simply told me he would find it. Within 2 weeks he found the vehicle that I had requested. Every single option that I required! His communication was excellent, the dealership was warm, friendly, and beautiful (of course, it’s Lexus.) I cannot thank Marc enough for helping me. I have already referred him to multiple people! Thank you Lexus of Chattanooga!! More

Marc Bales found the car I wanted and got it delivered quickly. Good to deal with. quickly. Good to deal with. More