Lexus of Chattanooga

I was very impressed with the professionalism shown at Lexus of Chattanooga. The entire staff is extremely knowledgeable about the Lexus line of automobiles and makes you feel welcome and part of the fami Lexus of Chattanooga. The entire staff is extremely knowledgeable about the Lexus line of automobiles and makes you feel welcome and part of the family. I spoke to Marc Bales a couple weeks ago and he worked with me to get pictures of my former car, 2028 Lexus IS 300 f sport, for trade of new 2025 Lexus IS 350 f sport in ultra white/glazed Carmel interior. Well Marc went the extra step to ensure not only that they had that color in stock but also gave me a price well below the dealership here in Huntsville. I took possession of the new car yesterday afternoon and my best friend who ride with me said wow that’s a nice looking car. I can definitely say Marc took my car on trade in based on good faith of pictures sent. I will definitely be referring friends and family to Lexus of Chattanooga with no reservation at all. More

Very easy to work with. Super transparent when wanting to know information on the car and availability. Good communication skills all around Super transparent when wanting to know information on the car and availability. Good communication skills all around More

Lexus of Chattanooga and Ralph Paty made my buying experience easy and quick. Ralph knew the product well, was laid back and there was no pushiness or high pressure. No last minute surprises. experience easy and quick. Ralph knew the product well, was laid back and there was no pushiness or high pressure. No last minute surprises. More

The Lexus of Chattanooga dealership made the buying experience wonderful. From the first contact by Madison,(the online representative); to Ralph Paty ( sales rep.) , to the young man who went over tec experience wonderful. From the first contact by Madison,(the online representative); to Ralph Paty ( sales rep.) , to the young man who went over tech and finally finance with Justin Hendrick, our experience was wonderful. Our first contact with Madison had us totally in on driving not only to purchase our vehicle, but to meet the super star at the other end of the phone. Once we arrived, Mr. Paty not only took care of us during the sale, but also suggested logging options since we traveled over 6 hours to secure the vehicle we wanted. The young man who went over the technology of the car was awesome. Finally Justin , who made the financing experience easy and made us feel at ease with every step of the process. Overall, the dealership had a relaxed and welcoming environment. Hats off, and thank you for a wonderful experience. More

Friendly, professional, very pleasant experience, was fortunate enough to have had Ralph Paty as my sales associate, did a great job of handling the sale, I’m seven hours away from Chattanooga but when I fortunate enough to have had Ralph Paty as my sales associate, did a great job of handling the sale, I’m seven hours away from Chattanooga but when I’m in the market for my next Lexus he’s going to be my first contact, couldn’t have asked for a better experience. More

Lexus of Chattanooga made the buying process simple and even enjoyable. The people are great top to bottom. even enjoyable. The people are great top to bottom. More

I love my new car - this is my 5th Lexus and i don’t see myself driving anything else. I feel safe and am confident of her performance when we travel or drive around the city. We feel like part of their fam myself driving anything else. I feel safe and am confident of her performance when we travel or drive around the city. We feel like part of their family. More

Never had a better experience- outstanding! Alex Bales and Cody Skipper are exceptional and soi is everyone I have dealt with. Alex Bales and Cody Skipper are exceptional and soi is everyone I have dealt with. More

I recently purchased a vehicle from Lexus of Chattanooga and couldn’t be more pleased with the experience. From the moment I walked through the doors, the team was friendly, knowledgeable, and respectful of and couldn’t be more pleased with the experience. From the moment I walked through the doors, the team was friendly, knowledgeable, and respectful of my time. My sales representative Marc went above and beyond to answer all my questions and made the entire process smooth and stress free. More

Wow! Wow! Wow! This was my first time buying a car without a face-to-face experience until picking up the vehicle. From submitting my build sheet, waiti Wow! Wow! This was my first time buying a car without a face-to-face experience until picking up the vehicle. From submitting my build sheet, waiting patiently for assembly at the Princeton, IN plant, Fred Fortson, Sales, communicated with me frequently, sent me plant build sheets until we found the TX with all the factory installed options I wanted. Fred informed me of the delivery date to the dealership (the day after assembly!), installed the dealer options I wanted and set me up with Justin Hendrick, Finance Manager, whom I communicated via phone/text and completed all the paperwork via E-doc the day before driving 150 miles to pick up the vehicle. Justin had me write a check upon arrival at the dealership and the purchase was complete! Fred had us meet with Jackson Antinore, Tech Specialist, who expertly set up the TX to our mobile phones, customized the multimedia and answered all my questions. We drove out of the showroom door and were on our way home in 90 minutes. Also a shout out to Madison Messer, Online Engagement Specialist, who kept the communication lines open while Fred was busy with other customers. Fred, Madison, Justin and Jackson were all extremely friendly & professional. I selected Lexus of Chattanooga because other nearby Lexus dealerships had mandatory add-on's that I did not want, adding a couple thousand to the overall vehicle price. Great job Lexus of Chattanooga! More