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Lexus of Chattanooga

Chattanooga, TN

4.9
1,114 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,114 reviews

May 21, 2022

I had a very pleasant experience with Lexus of Chattanooga. My salesman was very knowledgeable and helpful. He answered all my questions both at the time I reserved my vehicle and also when I pic More

by dubbletake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so lovely to hear that Michael helped to make your experience such a positive one. Enjoy your new Lexus!

May 21, 2022

Fred was super professional and the dealership was fair and up front. Paid MSRP for car More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review.

May 14, 2022

Ralph Paty and the team at Lexus of Chattanooga are focused on customer service and making the car buying experience a pleasant one. From the time time we walked in until we drove off in the new GX 460 More

by Rodney Franklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

Hearing that you had a great car buying experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Lexus of Chattanooga. We wish you many happy miles in your new Lexus. We look forward to serving you for many years to come!

May 12, 2022

Excellent excellent excellent. The entire process was flawless and enjoyable. Mark Bales And Jackson the technical consultant took excellent care of us, answered all questions. More

by bww00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Anson
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc and Jackson. We will be sharing your feedback with our team. Enjoy your new Lexus, and please revisit us soon!

May 11, 2022

Marc is great! I told him I was looking at the car (which wasn’t on the lot yet) on Sunday night and he had me in it by Tuesday evening! He made this such an easy More

by JenniferL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc, Jackson, and LeighAnn know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

May 10, 2022

From the time I called Ralph to set up an appointment to look at a car on the lot all the way through the buying process he was pleasant, professional and great to work with. He, and all of the staff at Lex More

by tdd822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

May 10, 2022

Marc and team did a great job. They were professional, thorough, and made the process easy. Marc set the bar for how a car transaction should go moving forward. More

by Sjspinello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team and Marc, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

May 07, 2022

It was a great experience from start to finish with Lexus of Chattanooga. Marc went above and beyond to make sure my first Lexus was what I wanted it to be. More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team and Marc, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

May 06, 2022

What a great experience! Very mindful of my time and great deal on top of that. Thanks so much! Looking forward to doing business in the future. More

by JHenderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Anson
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

May 05, 2022

I absolutely love my Lexus and am a return customer! Marc, my salesman, was so great about keeping me informed, getting me the exact car I was looking for, and making it easy to the final sales day. I’ More

by bstout1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

Congratulations on your new Lexus RX! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus RX 350!

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