Lexus of Chattanooga

Purchased my car from Ralph Paty. I traveled an hour and half to pick up the car. He had everything ready to go when I arrived just as he said. I was there less than an hour and recei I traveled an hour and half to pick up the car. He had everything ready to go when I arrived just as he said. I was there less than an hour and received everything I was promised. He was very professional and friendly. I felt like I had been a customer for years. I will definitely shop there for my next car. More

We used to live closer, but recently moved to Florida. We still went with Will at Lexus of Chattanooga, over 300 miles away, and couldn’t be happier! This is the first brand new vehicle I’ve bought, so we We still went with Will at Lexus of Chattanooga, over 300 miles away, and couldn’t be happier! This is the first brand new vehicle I’ve bought, so we didn’t want to trust anyone else. Will found exactly what I wanted, even when vehicles can be scarce right now, and was so professional, friendly, and helpful in the process, keeping me updated every step of the way. We did the paperwork remotely, even while on vacation, and it was a breeze. Leigh Ann in Finance was wonderful to work with as well- I went to get my car tag recently, and they had calculated the out-of-state taxes and fees almost to the penny. The delivery of the vehicle was a smooth process too. Couldn’t be happier with my experience! More

Our experience with this dealership was a very good one. Fred was very nice and very pleasant to work with. We love the Lexus. Fred was very nice and very pleasant to work with. We love the Lexus. More

Lexus of Chattanooga is absolutely the best! Ralph Paty is awesome! When it comes to customer service, there is no one better than Ralph Paty and the team at Lexus of Chattanooga! Ralph Paty is awesome! When it comes to customer service, there is no one better than Ralph Paty and the team at Lexus of Chattanooga! More

Found a potential vehicle for purchase online from Lexus of Chattanooga. Traveled there the next day, test drove it, applied and approved within a short time. The Lexus family is Awesome! of Chattanooga. Traveled there the next day, test drove it, applied and approved within a short time. The Lexus family is Awesome! More

My husband and I have been on the waitlist for the LX 600 Luxury for approximately 9-10 months. Prior to today, I was driving a 2012 Toyota 4 Runner which has 265,000 + miles and has been a fabulous car onl Luxury for approximately 9-10 months. Prior to today, I was driving a 2012 Toyota 4 Runner which has 265,000 + miles and has been a fabulous car only requiring oil changes and routine maintenance. Not to mention we have had 3 prior Toyota vehicles - 2 Camry's and Sequoia. With that said, I wanted to stay with the Toyota/Lexus manufacturing company due to the excellent vehicle quality. My husband drives a Lexus sedan so we decided to join the waitlist for LX600 - yes, during the pandemic hence the waitlist. What can I say, it was worth the wait! Extremely satisfied customer!!! During the process we worked with both Ralph Paty and Fred Fortson regarding the initial deposit/waitlist -both of who were both very trustworthy and clear in communication regarding the vehicle timeline/delivery. Fred Fortson was our primary salesman and provided excellent customer service as did all the staff we worked with at Lexus Chattanooga - Ralph Paty and Jackson Antinore. Fred listened to me, provided quick communication to my numerous questions via call and/or text over the last 9-10 months. I never felt pressured and the process was not only seamless but easy. I am very particular and have very high standards - you have to be when you only get a new car every decade. With that said, I was very pleased with the entire vehicle sales/delivery experience. I would highly recommend Lexus Chattanooga - EXCEPTIONAL customer service. Thank you! More

Will was AWESOME! I first contacted him looking for a new vehicle for my daughter. There was a specific model and color that she wanted and Will was able to find th I first contacted him looking for a new vehicle for my daughter. There was a specific model and color that she wanted and Will was able to find the exact match. That is a task that can be challenging during this time and he came through. Drove almost two hours with my family to purchase the Lexus. It was a pleasure doing business with him and Lexus of Chattanooga. One of the best car buying experiences, if not the best, I have had. Will went above and beyond to make sure everything went smooth and that we were satisfied with our experience. More

Our salesperson Mr Ralph Paty was most courteous and did everything to make our experience with car buying enjoyable. He was very attentive to our needs, answered every question and was a good communicator everything to make our experience with car buying enjoyable. He was very attentive to our needs, answered every question and was a good communicator. Yes it was a truly memorable experience and I feel confident that if I needed any assistance in the future he would be the first to call. Definitely would buy again from him in the future. More

Out sales rep Fred was outstanding. Je was patient with us and helped us with all the options. Highly recommend Lexus and Fred as your salesman. Je was patient with us and helped us with all the options. Highly recommend Lexus and Fred as your salesman. More

My daughter came into town just to buy her first Lexus from Ralph Paty. He helped locate a car and then a second car that met her expectations. He went above and beyond to find the perfect car for her. from Ralph Paty. He helped locate a car and then a second car that met her expectations. He went above and beyond to find the perfect car for her. The Caramel interior is just yummy. Thanks to the staff at Lexus of Chattanooga for such a great experience and especially to Ralph Paty. Thanks Ralph, we will be back! More