Lexus of Chattanooga

Lexus of Chattanooga responded

Thank you for your wonderful review and for sharing your positive experience with Fred at our dealership. We're delighted to hear that he provided you with friendly and upfront service, answering all your questions along the way. At Lexus of Chattanooga, customer satisfaction is of utmost importance to us, and we're thrilled that Fred was able to create an enjoyable experience for you. We will make sure to pass along your kind words to him and the rest of our team. Thank you for choosing us and for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future.

Susan Ralston responded

Great job

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We greatly appreciate your kind words and feedback about our customer service at Lexus of Chattanooga. We understand that customer service is essential, especially for busy individuals like yourself. It's wonderful to know that our team at Lexus of Chattanooga has consistently provided you with excellent service, both during the car-buying process and when servicing your vehicle. We're thrilled to hear that Fred Fortson has been instrumental in your vehicle purchases, and that he consistently delivers top-notch service. Our team takes pride in understanding our customers' needs and providing them with a seamless and efficient car-buying experience. We'll be sure to pass on your compliments to Fred and acknowledge his exceptional service. At Lexus of Chattanooga, we strive to accommodate our customers' needs and ensure their satisfaction. It's fantastic to know that we have met your expectations in this regard. Thank you for choosing Lexus of Chattanooga and for recognizing our commitment to providing exceptional service. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us.

Lexus of Chattanooga responded

Thank you for your wonderful review! We're delighted to hear that you consider Lexus of Chattanooga the best in town and that our team, especially Marc, consistently takes great care of you. At Lexus of Chattanooga, we strive to provide exceptional customer service and ensure that our customers have a positive experience every time they visit. It's fantastic to know that Marc and our staff have consistently met your expectations and provided you with the care and attention you deserve. Your satisfaction is our priority, and we're grateful for your continued trust and support. If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We're here to provide you with ongoing support and assistance. Thank you once again for choosing Lexus of Chattanooga and for your kind words. We appreciate your loyalty, and we look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that working with Marc was a great experience for you. His well-informed, straightforward, and friendly approach is what we strive for in our team members. We appreciate your kind words about Marc's professionalism and helpfulness. Knowing that he left a positive impression on you reinforces our commitment to providing exceptional service to our customers. Thank you for your willingness to recommend Marc to your friends and family. We're honored to have earned your trust and will be delighted to extend the same level of service to your loved ones. If you ever need any further assistance or have any questions, please don't hesitate to reach out to Marc or our team. We're here to help. Thank you again for your positive feedback, and we look forward to serving you and your referrals in the future!

Lexus of Chattanooga responded

Thank you for your wonderful review! We're delighted to hear that Fred provided you with a terrific car shopping experience. His patience, knowledge, and ability to answer all your questions are qualities we value in our team members. We're glad to know that Fred's expertise helped you feel confident and informed about the car you were interested in. Additionally, we appreciate your positive feedback about Jackson, who assisted you in understanding all the features and functions of the car's fancy buttons. Thank you for choosing us and for recognizing the exceptional service provided by Fred and Jackson. We'll be sure to pass along your gratitude to both of them. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help. Congratulations on your new car, and we hope it brings you many enjoyable experiences on the road. We appreciate your feedback and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for taking the time to leave us a review on Google! We are thrilled to hear that you had a speedy and successful car buying experience at Lexus of Chattanooga, and that you were able to find the exact vehicle you were looking for. Our team understands that purchasing a car is a significant decision, and we are committed to making the process as smooth and stress-free as possible for our clients. We are glad to hear that we were able to provide you with the excellent service you deserve. Thank you for choosing Lexus of Chattanooga as your preferred dealership. If there is anything we can do to assist you further, please do not hesitate to contact us. We appreciate your business and hope to see you again in the future!

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful experience at Lexus of Chattanooga with Ralph Paty, Jackson Antinore, and Justin Hendrick. We are delighted to hear that you were treated like family members and that Ralph went above and beyond to find you the car you wanted with humor, flair, and obvious joy. At Lexus of Chattanooga, we strive to provide exceptional customer service, and we are thrilled that our team was able to exceed your expectations. We are glad to hear that Jackson provided you with thorough and patient training on how to operate your new Lexus and generously offered to assist you if any glitches arise. We also appreciate your kind words about Justin's expert and efficient guidance through the paperwork process. We are proud of our team's ability to work together to make your car buying experience pleasant and hassle-free. Thank you for choosing Lexus of Chattanooga for your automotive needs, and we hope to serve you again in the future.

Lexus of Chattanooga responded

Thank you for taking the time to leave us a positive review on Google. We are thrilled to hear that you have had a great experience with our employees and maintenance service over the years, and that you have chosen to keep buying Lexus vehicles from our location. At Lexus of Chattanooga, we take pride in providing our customers with exceptional service and maintenance, and we are delighted that we have been able to meet your expectations. Thank you for being a loyal customer, and we look forward to continuing to serve you in the future.

Lexus of Chattanooga responded

Thank you for your positive feedback and kind words about our salesman Fred at Lexus of Chattanooga! We are thrilled to hear that he worked hard to please you as a customer and was very patient with no pressure. At Lexus of Chattanooga, we are committed to providing outstanding customer service, and we are delighted that Fred went above and beyond to ensure your satisfaction. We pride ourselves on having a knowledgeable and courteous sales team who prioritize the needs and preferences of our customers. We will be sure to pass along your compliments to Fred as recognition of his exceptional efforts. If you have any further feedback or need any additional assistance, please do not hesitate to reach out to us. We are always here to help and ensure that you have the best possible experience with us. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future.