Lexus of Chattanooga

Lexus of Chattanooga responded

We are thrilled to receive your outstanding review and appreciate your kind words about our team, especially Jackson, who delivered your car. It's fantastic to hear that they were helpful and provided you with exceptional service. At Lexus of Chattanooga, we take pride in our dedicated and knowledgeable staff members who go above and beyond to assist our customers. We understand that the car-buying experience extends beyond the showroom, and we strive to ensure that every aspect, including the delivery process, is seamless and enjoyable for our customers. We are delighted to have earned your trust and loyalty. Your commitment to choosing Lexus of Chattanooga for your future automotive needs means a great deal to us. We will continue to work hard to provide you with exceptional service and exceed your expectations. If there's anything else we can do to assist you or if you have any questions or concerns, please feel free to reach out to us. We are here to provide you with ongoing support and ensure your satisfaction. Thank you once again for choosing Lexus of Chattanooga. We look forward to serving you in the future.

Lexus of Chattanooga responded

Thank you for your outstanding 5-star review of one of our salesmen at Lexus of Chattanooga! We greatly appreciate your kind words and positive feedback. We're thrilled to hear that your experience with our salesman was exceptional and that he was very helpful, friendly, and went above and beyond to ensure you got exactly what you wanted. Providing exceptional service and meeting our customers' needs is our top priority, and we're delighted that we were able to deliver on that for you. Your kind words about our salesman being a great person mean a lot to us. We strive to hire professionals who not only have the expertise but also have a genuine passion for assisting our customers. Thank you for choosing Lexus of Chattanooga, and for taking the time to share your positive experience. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Lexus of Chattanooga responded

Thank you for your outstanding 5-star review of Lexus of Chattanooga! We greatly appreciate your kind words and taking the time to share your experience with us. We're thrilled to hear that you found our dealership to be immaculate and that your car was exactly as described. Maintaining a clean and inviting environment is important to us, and we're delighted that it contributed to your positive experience. We're also glad that Marc Bales made your car-buying process easy and enjoyable. Our team members, including Justin Hendricks, work diligently to provide exceptional service and ensure a seamless experience for our customers. Your high rating and recommendation mean a lot to us. We strive to deliver outstanding service and make every interaction with our staff pleasant and memorable. Thank you for choosing Lexus of Chattanooga, and we appreciate your kind words about Marc and the entire staff. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Lexus of Chattanooga responded

Thank you for your outstanding 5-star review of Fred at Lexus of Chattanooga! We greatly appreciate your kind words and positive feedback. Fred is an exceptional member of our team, and we're thrilled to hear that he provided you with a knowledgeable and honest experience. We take pride in hiring professionals who are dedicated to providing excellent service and treating our customers with utmost care and respect. We're glad that you enjoy working with Fred and that he has consistently provided you with exceptional service. Your satisfaction is our priority, and we're honored to have earned your trust and loyalty. Thank you for choosing Lexus of Chattanooga and for taking the time to share your positive experience. We'll be sure to pass along your compliments to Fred. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Lexus of Chattanooga responded

Thank you for taking the time to leave a fantastic five-star review for Lexus of Chattanooga. We truly appreciate your continued loyalty and support throughout the years, as well as your recent experience in selling a car to us. We are thrilled to hear that in each interaction, our staff has consistently demonstrated courtesy and professionalism. At Lexus of Chattanooga, we strive to provide exceptional customer service, and we are delighted to know that our efforts have positively impacted your experience. Our team takes great pride in upholding the values and culture instilled by our management, and we are grateful that it shines through in our interactions with you. Your recommendation means the world to us. We are honored to have earned your trust and confidence in our organization. Whether it's purchasing a Lexus or servicing your vehicles, we are committed to providing the highest level of service and ensuring your satisfaction. Thank you once again for your continued support and for choosing Lexus of Chattanooga. We value your business, and we look forward to serving you for many more years to come.

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty to Lexus of Chattanooga for over 25 years. We are truly honored to have been your dealership of choice for such an extended period of time. We are thrilled to hear that our products have consistently met your expectations and proven to be excellent over the years. Providing high-quality vehicles is at the core of what we do, and we are delighted to have earned your confidence in our brand. We are also thrilled to hear about your positive experience with Ralph Paty, your salesperson. Building strong relationships with our customers is important to us, and it's heartening to hear that Ralph has become like an old friend to you. We believe that a pleasant and enjoyable car buying experience is essential, and Ralph exemplifies our commitment to delivering exceptional service. Thank you for your kind words and for choosing Lexus of Chattanooga as your trusted partner. We appreciate your continued support, and we look forward to serving you for many more years to come.

Lexus of Chattanooga responded

Thank you for leaving us such a wonderful review. We are thrilled to hear that your experience at our dealership was exceptional and the best you've had among any dealership in the past. Your satisfaction means a lot to us, and we are grateful for your kind words. We take great pride in our friendly and helpful staff. Creating a welcoming and comfortable environment is important to us, and we are glad that our team was able to assist you without being pushy. We believe in providing a personalized and stress-free experience, and we are delighted to know that we met your expectations. We appreciate your kind words about Fred Fortson, your salesperson. Fred is an invaluable member of our team, and we are proud to have him representing our dealership. We will make sure to share your compliments with Fred, as he will be thrilled to hear about your satisfaction. Thank you for recommending our dealership to your friends and family. Your support and referrals mean a lot to us, and we are committed to providing the same exceptional experience to everyone you recommend. Once again, thank you for choosing our dealership and for sharing your positive experience. We appreciate your business, and we look forward to serving you and your loved ones in the future.

Lexus of Chattanooga responded

Thank you for taking the time to leave us a fantastic five-star review. We are thrilled to hear that your experience at our dealership was the best you've had among different dealerships over the years. Your satisfaction is our ultimate goal, and we are honored to have provided you with such a positive experience. We are delighted to hear that our staff was friendly and happy to assist you in any way possible. At our dealership, we strive to create a welcoming and helpful environment, and it's rewarding to know that our efforts made a difference in your car-buying journey. We appreciate your kind words about Fred Fortson, your salesperson. Fred is truly an asset to our team, and we are proud to have him as a part of our dealership. We're thrilled to hear that his knowledge, down-to-earth approach, and upfront nature made your experience exceptional. We will make sure to pass along your compliments to Fred, as he will be delighted to hear about your satisfaction. Thank you for recommending our dealership and Fred to your family and friends. Word-of-mouth recommendations are incredibly valuable to us, and we are grateful for your support. Once again, thank you for choosing our dealership and sharing your positive experience. We appreciate your business and look forward to serving you and your loved ones in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive feedback about your experience with us at Lexus of Chattanooga! We are thrilled to hear that you had a wonderful experience with our salesman, Evan. Evan is indeed an exceptional member of our team, and we are delighted to hear that he provided you with excellent service. We will be sure to pass along your kind words to Evan and acknowledge his dedication to providing a pleasant car-buying experience. We are also glad to know that you did not have to wait for your Lexus. It's always exciting when we have new vehicles arriving, and we strive to ensure that our customers can find their desired model in a timely manner. We are thrilled that you were able to find a Lexus that had just shipped in on the same day. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We are here to provide ongoing support and assistance. Thank you for choosing Lexus of Chattanooga. We appreciate your business and look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga! We are thrilled to hear that you found our dealership to be customer-oriented and that you had a superior experience with our salesman, Marc Bales. At Lexus of Chattanooga, we take pride in providing exceptional customer service, and we are delighted to know that Marc went above and beyond to ensure your satisfaction. We will be sure to pass along your kind words to Marc and acknowledge his outstanding service. We are also pleased to hear that you are very satisfied with your RX 350. Lexus vehicles are known for their quality and performance, and we are glad that we could help you find the perfect vehicle to meet your needs. If there is anything else we can assist you with in the future or if you have any further questions, please feel free to reach out to us. We are always here to help. Thank you for choosing Lexus of Chattanooga. We truly appreciate your business and look forward to serving you again.