Lexus of Chattanooga

Lexus of Chattanooga responded

Thank you so much for your fantastic review! We're thrilled to hear that your experience at Lexus of Chattanooga was the best you've ever had when purchasing a vehicle. Our team is dedicated to providing a seamless and welcoming experience for all our customers, and we're delighted to know that from the moment you stepped into the dealership, you felt welcomed and well taken care of. We're pleased that Fred, your client advisor, Justin, our finance manager, and Arron, who went over all the details, provided you with excellent assistance and made your experience even more enjoyable. We understand that the drive may have been a bit of a journey, but we're glad that you chose us and that we could exceed your expectations. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we can't wait to continue providing you with exceptional service!

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Lexus of Chattanooga was the best car buying experience you've had. Customer satisfaction is our top priority, and we're delighted that Marc Bales ensured your transaction went smoothly and efficiently. Keeping you informed every step of the way is a key aspect of our commitment to providing excellent service. We're pleased to know that you are happy with the service you received, and we appreciate your kind words about our team. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that you had a great buying experience with us. At Lexus of Chattanooga, we believe in providing a stress-free and enjoyable car buying process for our customers. We're delighted that you felt no pressure during your visit and that our team had your best interests in mind, striving to make your experience pleasurable and economical. Customer satisfaction is our ultimate goal, and we're pleased that we could meet your expectations. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Lexus of Chattanooga responded

Thank you for taking the time to share your fantastic 5-star review of your experience at Lexus of Chattanooga! We are delighted to hear that you had an excellent journey from start to finish and that our team, including Marc, Michael, and the finance manager, left a positive impression on you. We take immense pride in providing a seamless and enjoyable car buying experience for all our valued customers, and it's truly gratifying to know that our team members played a significant role in making your visit memorable. Marc, Michael, and our finance manager are dedicated professionals who consistently strive to exceed expectations and deliver the highest level of service. Your kind words will undoubtedly motivate them to continue providing exceptional service to all our customers. We understand that purchasing a vehicle is an important decision, and we are honored that you chose Lexus of Chattanooga for your automotive needs. Your recommendation means the world to us, and we are grateful for your trust and support. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We look forward to serving you again in the future and ensuring that your next visit is just as outstanding as the last. Thank you once again for choosing Lexus of Chattanooga. We truly appreciate your business and recommendation.

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to have you as loyal customers for the past two years, and we're delighted to hear that your first vehicle purchase experience with Marc and our sales team was nothing short of awesome. At Lexus of Chattanooga, we are committed to providing excellent service to all our valued customers, and your feedback reaffirms our dedication to that goal. It's fantastic to know that your experience with us has consistently been exceptional, earning us a perfect 10/10 rating. We truly appreciate your continued trust and support in choosing us as your automotive partner. If there's anything we can do to further enhance your ownership or assist you in any way, please don't hesitate to let us know. Thank you again for your kind words and for being a part of the Lexus of Chattanooga family. We can't wait to serve you for many more years to come!

Lexus of Chattanooga responded

Thank you for the fantastic review! We're thrilled to hear that your experience with Marc and Ralph was nothing short of exceptional. Providing a simple, easy, and quick car buying experience is what we strive for, and we're delighted to know that we delivered on that for you. Your satisfaction is our ultimate reward, and we're honored that you consider it the best car buying experience ever. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing us, and we look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Ralph Paty, our salesman, provided you with informative and helpful assistance during your visit to our dealership. At Lexus of Chattanooga, we take pride in having a team that goes above and beyond to address our customers' needs and inquiries. We're glad that Ralph was able to exceed your expectations, even when you initially stopped by just to look and ask a few questions. It's fantastic to know that his expertise and support led you to drive away in a new car. Your satisfaction is our ultimate reward, and we're delighted that you are well pleased with your purchase. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to us anytime. Thank you again for choosing us, and we hope you enjoy your new car to the fullest!

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience with Lexus of Chattanooga! We're thrilled to hear that our team provided you with exceptional service throughout the entire process, from locating the vehicle to taking delivery. We understand that finding the perfect vehicle can sometimes require going the extra mile, and we're delighted that you chose to travel from Minneapolis to work with us. It's our pleasure to have assisted you in locating the right NXh model that met your needs. We appreciate the kind words you've shared about Evan, your salesman. Evan is dedicated to providing a personalized experience and ensuring your satisfaction. We will make sure to pass along your appreciation for his patience and expertise. Additionally, we're glad to hear that Jackson was able to assist you with technical matters, demonstrating our commitment to comprehensive customer support. Thank you for considering us awesome! Your satisfaction and positive feedback mean the world to us. Should you require any further assistance or have any questions, please don't hesitate to reach out to our team. We're here to provide ongoing support and ensure your continued enjoyment of your new vehicle. Once again, thank you for choosing Lexus of Chattanooga and for your kind words. We look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful feedback about your recent experience with Mark at Lexus of Chattanooga. We're delighted to hear that Mark was very helpful and engaging throughout your journey with us. Providing exceptional customer service is at the core of our values, and it's heartening to know that Mark exceeded your expectations. At Lexus of Chattanooga, we strive to create a seamless and enjoyable car-buying experience for our valued customers, and we are thrilled to hear that Mark made your time with us a pleasure. We believe that building strong relationships with our customers is crucial, and Mark's dedication to assisting you is a testament to that commitment. Congratulations on your new Lexus! We are equally excited to have been a part of this journey with you. Our team at Lexus of Chattanooga is passionate about delivering high-quality vehicles that offer a unique blend of luxury, performance, and reliability. We hope your new Lexus brings you countless memorable moments on the road ahead. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always here to provide you with the exceptional service you deserve. Once again, thank you for choosing Lexus of Chattanooga. We truly appreciate your kind words and your business.

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Fred provided you with great guidance during your used car purchase at our dealership. Fred takes pride in his knowledge and expertise, and we're glad that he was able to assist you in finding the right car for you. We believe that a personalized and personable approach is key to ensuring a pleasant car-buying experience, and we're delighted that Fred's sense of humor added to your overall satisfaction. Thank you for choosing us for your used car purchase and for your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!