Lexus of Chattanooga

First Car Buying Experience I had a wonderful experience with Lexus of Chattanooga. Fred Fortson was very accommodating and made my first car buying experience a pleasant and smo I had a wonderful experience with Lexus of Chattanooga. Fred Fortson was very accommodating and made my first car buying experience a pleasant and smooth process. More

First Lexus Purchase Purchased first new Lexus last week at Lexus of Chattanooga. RX 350 handles well, quiet, solid ride with all the amenities that you would expect in l Purchased first new Lexus last week at Lexus of Chattanooga. RX 350 handles well, quiet, solid ride with all the amenities that you would expect in luxury SUV. My salesperson, Fred Fortson, was professional, knowledgeable, and courteous. He made the process fast, easy, and pleasant. Thanks Fred!! More

Service department is rip-off My wife went to Lexus of Chattanooga dealership with her ’02 Lexus for a routine service that usually costs just under a $100. The service manager quo My wife went to Lexus of Chattanooga dealership with her ’02 Lexus for a routine service that usually costs just under a $100. The service manager quoted $432 based on the auto’s mileage. There is nothing wrong with her auto. All she wanted was the usual service,oil and filter change, but the service manager would not relent. L of C has serviced this auto since we purchased new from the dealership. We will not be back. More

Great experience with Lexus of Chattanooga Alfred Odister was the salesperson that assisted me during my adventure for a new car, I had been to several dealerships in the Chattanooga, TN. area, Alfred Odister was the salesperson that assisted me during my adventure for a new car, I had been to several dealerships in the Chattanooga, TN. area, this dealership and the salesperson stood above any of the rest. I was treated with respect and great customer service. Alfred was not over bearing, he didn’t push the sale, he let me test drive the car several times to make sure that this was the right car. I couldn’t be happier with my decision to buy the Lexus 350is. I would recommend the dealership and Alfred to anyone that wanted to buy a Lexus or a Toyota. Thank you for the great experience. More

Lexus of Chattanooga is the Best I have bought 3 cars from this dealership and had an excellent experience all three times. They have always gone out of their way to be helpful. All I have bought 3 cars from this dealership and had an excellent experience all three times. They have always gone out of their way to be helpful. All the way from purchasing my cars, explaining how features worked to getting them serviced. I would never go anywhere else to purchase another car. They are very friendly, helpful and try to get you the best price possible. Thanks David Hickman and Evan Gibson! More

This place was an absolute nightmare when it came to servicing my Lexus RX350. I have had better customer service at the post office. Their "Service Director" was truly one of the most lacking individua servicing my Lexus RX350. I have had better customer service at the post office. Their "Service Director" was truly one of the most lacking individuals when it came to service that I have ever experienced. It is unfortunate because when I purchased the car at the same location I could not have been happier. Never again-find another dealer and stay away even if you must drive to the another city or state. More

Called and left message for someone in used sales to call. Wanted to trade and upgrade car. Did not have what I was looking for on lot. However, salesman said he knew someone w/ a car that was thinki call. Wanted to trade and upgrade car. Did not have what I was looking for on lot. However, salesman said he knew someone w/ a car that was thinking about trading and would get back to me. 3 weeks later, I texted salesman to see if he had actually done what he said. He text back and said he did not have what I wanted on this lot. No other offers to see if they could get what I wanted. That was three months ago....haven't heard from salesman since. It's a shame that you have to beg salesmen to help sell you a car. REALLY!!!!!! I have to work in order to make a paycheck...guess they don't! To make matters worse, I took my lexus in to be serviced on a Tuesday. They said they were booked up. I called the next afternoon to make an appointment and they said they would not be able to do an oil change until Wed of the following week...again...REALLY!!!!!! who would let 3 mechanics be gone at once if your dept is in such demand. More

Need to stay away from Richard Sherriff in their internet department. Not very warm and fuzzy guy shall we say and especially if you decide not to buy a car through him I believe he takes it too personal. department. Not very warm and fuzzy guy shall we say and especially if you decide not to buy a car through him I believe he takes it too personal. More