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Lexus of Chattanooga

Chattanooga, TN

4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

August 03, 2016

Excellent service and staff Lexus of Chattanooga provides all of the service for my vehicle. Every member of the service, management, and support staff that I have interacted wit More

by LexusLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Sloan
Aug 04, 2016 -

Lexus of Chattanooga responded

When you visit our dealership, you are family! We love greeting you with a warm welcome when you bring in your car for an appointment. Our team is always happy to make sure your car is returned to you in proper working order all the while keeping you updated on the progress of the repairs. Clint will be happy to know that you enjoy working with him, as he works hard to go out of his way to make your visit special. Thank you for your loyalty, and we look forward to your next visit!

August 02, 2016

Best car buying experience ever. After a lackluster experience at one of our local Lexus dealers, we turned to the internet and found the model and color combination we desired at Lex More

by nativenashvillian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Jones
Aug 04, 2016 -

Lexus of Chattanooga responded

We hope you enjoyed the journey to come and see us from Nashville! Our team is so happy to welcome you to the Lexus of Chattanooga family. Fred enjoyed taking care of your every question and concern, as we understand that buying a car is a great decision that deserves time and patience so that you make the best choice for you. You will never feel pressure from us during any visit; instead, you will be welcomed with fun and excitement. From Marcus to Fred to all of us here, congratulations on your brand new GX460! We hope you will make the journey back to see us again down the road!

July 28, 2016

I love my new Lexus 350 Fred Fortson went the extra mile to get us the vehicle that we wanted quickly. Fred streamlined the buying experience so that we could begin enjoying More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simmons
Aug 01, 2016 -

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your automotive needs, Paul! We are thrilled that Fred could take care of you and get you into the driver's seat of the right car for you so easily. Our team is lucky to have both him and you with us. We appreciate your business, and hope you love your new car. Congratulations!

July 26, 2016

Loving my Lexus My husband and I visited Lexus of Chattanooga on a whim,as I was unsatisfied with my current vehicle. We were promptly greeted by Fred Fortson. Unlike More

by Lovingmylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Jones, Nick Simmons
Aug 01, 2016 -

Lexus of Chattanooga responded

We are so glad that you joined the Lexus of Chattanooga family! Fred greatly enjoyed getting to know both you and your husband, learning your needs and your tastes so that he could help recommend the best vehicle to accommodate you. We never want you to feel pressured or stressed when working with any of our teammates, and you can expect this sort of treatment each and every time you stop by. Congratulations on your new car, and have a wonderful day!

July 17, 2016

Lexus of Chatanooga I dealt with numerous auto sales people during a 2-month search, and found Lexus Chatanooga employees to be among the nicest, most responsive and most More

by Ky Guest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister, Sharon Banks
Jul 18, 2016 -

Lexus of Chattanooga responded

We appreciate your kind remarks! Our team takes great pride in ensuring we treat each and every one of our customers with the utmost respect, for our goal is to make you feel like part of our family. We hope that you will come back to see us again down the road!

July 13, 2016

beyond the call of service . I was very happy with car buying experience .fred fortson was my salesman , he personalized me with all the features/ controls on my new car on delive More

by jimhen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dethr yoder was very good/excellent work./great job.
Jul 14, 2016 -

Lexus of Chattanooga responded

We are so happy to hear that you are happy, Jim! Our team enjoys working with our great customers to find them a vehicle that they will love for years to come. We understand the car buying process can seem stressful, which is why Fred goes out of his way to ensure that you are always properly taken care of from start to finish. We hope that you love your new car and come back to see us again soon. Congratulations!

July 08, 2016

Honest & helpful salesmen here! Fred is great at getting you the perfect car for your need! He helped me make the best choice for our 16 yr old & we couldn't be more happy with our c More

by Sweet16 car gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon, Sharon Banks
Jul 11, 2016 -

Lexus of Chattanooga responded

We were more than happy to help you get your daughter into her used Lexus! Fred is a great asset to our team, and loves helping our customers have the best experience possible when visiting our dealership. From everyone here at Lexus of Chattanooga, congratulations on the new set of wheels!

July 06, 2016

Great Service We have a top notch dealership and salesmen in Chattanooga! We don't have to go to Atlanta to get a great deal. We have two Lexus cars and I love th More

by Ashpooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Jul 07, 2016 -

Lexus of Chattanooga responded

We are glad that you can count on your local Lexus dealership to take care of you and your vehicles! It is our top priority to ensure we are offering you a quality experience each time you stop in to see us. We hope you are still loving your cars, and look forward to being there for you in future visits!

July 02, 2016

Great service! This is our first Lexus and the experience so far has been great. Fred Fortson was our salesman and he took the time to make sure we were satisfied w More

by SLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Lexus of Chattanooga responded

We are so glad that you can trust Fred to help you learn the ins and outs of your new Lexus! Our team is lucky to have him, for he always is willing to go above and beyond to create a comfortable, friendly environment for you to make a well-informed decision. Congratulations, and we hope you enjoy your first Lexus! Please let us know if there is anything we can do to further assist you!

July 01, 2016

The best service I have ever seen I have owned 7 Lexus and this one is my 8th. I bought it online and met Fred Fortson on the phone and by facetime/ iphone. What a guy! He went out More

by warrenweitzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Banks
Jul 06, 2016 -

Lexus of Chattanooga responded

Thank you so much, Warren, for sharing your feedback with our team! We understand that you want a car you can love for years to come, which is why we are willing to help ensure you get exactly what you are looking for. Fred is a great asset to our team, and was happy to help you out. We hope that you enjoy your new set of wheels, and look forward to the opportunity to serve you for your future automotive needs. Congratulations!

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