Lexus of Chattanooga

Purchase of new RX 350 was most pleasant and friendly ever Over the past few weeks I have worked with Todd Litwin and Larry Holder to purchase 2 new vehicles for my family. Todd and Larry were straight forwar Over the past few weeks I have worked with Todd Litwin and Larry Holder to purchase 2 new vehicles for my family. Todd and Larry were straight forward and sincere about every aspect of the 2 transactions. They gave me new pricing (and trade purchase pricing) that was fiercely competitive with offers from other cities, and they went to great effort to locate the exact colors and options that we desired. Every person at the dealership made us feel like we were the only customer in the store. Because we are previous customers, we know we will receive equally excellent treatment and courtesy from the service team. This is as good as it gets! More

Friendly and Respectful Fred was very patient and helpful. At no point did I feel rushed or coerced. Buying a car is not a process I enjoy, but Lexus of Chattanooga made it p Fred was very patient and helpful. At no point did I feel rushed or coerced. Buying a car is not a process I enjoy, but Lexus of Chattanooga made it pretty easy with clear communication and smooth processing. More

eichie02@aol.com had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. More

Wonderful customer service Fred Fortson went above and beyond what we would have ever expected. He made sure we were happy and had the best deal possible. After we thought we t Fred Fortson went above and beyond what we would have ever expected. He made sure we were happy and had the best deal possible. After we thought we thought we couldn't reach a deal, Fred continued working until we got the deal completed. More

Excellent experience in purchasing our Lexus Bender Riggs was most helpful and made sure we got a good deal on our Lexus. He was very professional and assured us of the quality and safety of our Bender Riggs was most helpful and made sure we got a good deal on our Lexus. He was very professional and assured us of the quality and safety of our Lexus More

Great Sales Service and Communication Have purchased Lexus vehicles over the years from other dealerships. Lexus of Chattanooga provides more of a personalized service and degree of commun Have purchased Lexus vehicles over the years from other dealerships. Lexus of Chattanooga provides more of a personalized service and degree of communication during every step of investigating, negotiating and consummating a sale. Additionally the communication and follow up continues even after the transaction. A special thanks goes to Bender Riggs who went above and beyond to insure all my questions were answered and that I received both timely and honest answers to each inquiry. It is important to note that I traveled from Nashville to Chattanooga to purchase my new Lexus in large part because of the service I received. More

My Buying Experience Fred Fortson is an asset to Lexus of Chattanooga. He is professional, personable, and most helpful in not only the sale of my Lexus, but also in getti Fred Fortson is an asset to Lexus of Chattanooga. He is professional, personable, and most helpful in not only the sale of my Lexus, but also in getting me acclimated to all its bells and whistles. It's great to be back with Lexus of Chattanoga! Karen Albertson More

Good customer relations Fred Fortson is a professional in every way. He help with the selection process and worked with me to get the deal closed. I came back to this deale Fred Fortson is a professional in every way. He help with the selection process and worked with me to get the deal closed. I came back to this dealership because of the way that I have been taken care of in the past. Jeff Chamberlain in the service department has been great to work with on the service of my previous car. More

Superior Customer Care From the time I walked in the showroom it was all about me, the customer. The car selection, the infamous paperwork, attention to detail, courtesy - From the time I walked in the showroom it was all about me, the customer. The car selection, the infamous paperwork, attention to detail, courtesy - all the processes were of the highest caliber. And, the "deal" - the best anywhere. I've purchased approximately 8 Lexus vehicles over the years from another dealer in a larger city. Lexus of Chattanooga, a locally owned dealership, gave me a far superior offer. I highly recommend them and my sales consultant, Fred Fortson. More

They made buying a car fun! Very detailed and helpful. Like the team approach. I also dropped by just after I bought my Lexus IS 200t with some documents, ended up spending more Very detailed and helpful. Like the team approach. I also dropped by just after I bought my Lexus IS 200t with some documents, ended up spending more time with them learning all the fun features of my car - great experience, great car. I can tell they are there for me anytime I have questions. You can really tell they realize the real sale starts AFTER the sale. Nick, Russ, Marcus and Philip are tops! More