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Lexus of Chattanooga

Chattanooga, TN

4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

April 06, 2017

Love the way you are treated at this dealership! Great people who care about you as a person. Larry Holder and John Cates are great to work with. Dealership great!! Larry sold us the car and John More

by ld9123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2017 -

Lexus of Chattanooga responded

Thank you for your feedback about Larry and John! We appreciate your continued business and are happy that we are a dealership that you rely on. Thank you for your continued business!

March 30, 2017

Awesome Customer Service Purchased a 2017 GX460 and Fred Fortson was awesome to work with and everything went very smoothly. He made sure I knew about every detail of the car More

by Jhogg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

Lexus of Chattanooga responded

We are so glad to hear that everything went so well during your recent visit! We really hope you enjoy the new GX460! Come back and see us if you need anything else!

March 21, 2017

Don't have to travel for a great deal! It was a pleasure discussing what we were looking for and purchasing our 2017 GX460. Fred Fortson was knowledgeable and great to work with. We were More

by JS2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Lexus of Chattanooga responded

Thank you for choosing us at Lexus of Chattanooga for your recent purchase! We are glad that Fred was able to provide you all of the information that you needed and that you had a great experience. We hope you enjoy your new vehicle and we look forward to seeing you again in the future!

March 12, 2017

Great Dealership!!! I have never been through a sales so smoothly and quickly! Erik was just a joy to work with. Very direct and to the point! Got us to our desired nu More

by BKPowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Mar 15, 2017 -

Lexus of Chattanooga responded

We are glad that you chose Lexus of Chattanooga for your new vehicle purchase! It is great to hear that you found your experience to have been a positive one and we hope that you will choose us again in the future when routine maintenance time comes around.

February 28, 2017

Outstanding professional, friendly staff. A sincere thank you to all the staff for the friendly, professional attention I was given when purchasing my Lexus. I couldn't have asked for anyone b More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hatfield, Mark Harrelson, John Cate
Mar 03, 2017 -

Lexus of Chattanooga responded

Thank you for sharing this great feedback with our team, Ann! We will be sure let Randy, Mark, & Larry know how much you appreciate their help and expertise!

February 27, 2017

Outstanding Dealership and Staff It was a pleasure purchasing a certified pre-owned RX-350 from Lexus of Chattanooga. The sales and technical staff personnel were exceptional and hig More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip (in technical) and
Mar 01, 2017 -

Lexus of Chattanooga responded

And it was our pleasure to help you find the perfect RX-350, Jean, and we are thrilled to hear you love your new vehicle. Thank you so much for telling us about your experience, and choosing us to help you get your RX. Let us know if you have any more questions, or need anything else, please come see us again. We look forward to catching up.

February 19, 2017

Amazing car buying experience Our sales man Tim was an absolute pleasure to deal with. He did an excellent job of showing us each of the models of cars and helping us to decide whi More

by Daphne15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Williams
Feb 21, 2017 -

Lexus of Chattanooga responded

Congratulations on your new Lexus, Daphne! We are so happy to read about your wonderful experience working with Tim and Mark and how much you enjoyed their help throughout the process. Thank you very much for choosing Lexus of Chattanooga, and we're looking forward to working with you for all your future service needs!

February 04, 2017

An enjoyable experience bc of Working with sales rep Elle Langston was so refreshing. Car buying didn't seem like chore bc she has such a wonderful personality and was so eager to More

by LexusBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Langston
Feb 08, 2017 -

Lexus of Chattanooga responded

Wow! Thank you for your kind words about Elle. We are thrilled you felt the process was not stressful, or that you did not have pressure to buy something you didn't want. We always want to listen to your needs, and make sure we find the best vehicle and deal for you. It was a pleasure to serve and meet you, and we look forward to see you in the future. Have a great day!

December 31, 2016

The staff went above and beyond I saw a car online and it fit my criterion. Called the dealership and received prompt answers. Decided to go down at 4:45pm. The sales manager had som More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Litwin
Jan 03, 2017 -

Lexus of Chattanooga responded

Thank you for taking the time to leave such a kind review! We are so glad that you had such a great experience buying a car at Lexus of Chattanooga! We always try our very best to make sure that our customers have an excellent car buying experience, and we are always happy to go above and beyond for our customers! Come back and visit us for any service needs!

December 16, 2016

Quality is not only a word, it's this place! If you are looking for a great place to buy a Lexus, without being pushed, this is it. Very nice place & People. 😊 Thank you all! More

by Steve Y
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Dec 20, 2016 -

Lexus of Chattanooga responded

Steve, thank you for taking the time to leave a positive review! We always look to make the buying experience an enjoyable one, so to hear feedback such as yours really brightens our day! We hope to see you again soon!

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