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Lexus of Chattanooga

Chattanooga, TN

4.9
1,108 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,108 reviews

March 12, 2017

Great Dealership!!! I have never been through a sales so smoothly and quickly! Erik was just a joy to work with. Very direct and to the point! Got us to our desired nu More

by BKPowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Mar 15, 2017 -

Lexus of Chattanooga responded

We are glad that you chose Lexus of Chattanooga for your new vehicle purchase! It is great to hear that you found your experience to have been a positive one and we hope that you will choose us again in the future when routine maintenance time comes around.

February 28, 2017

Outstanding professional, friendly staff. A sincere thank you to all the staff for the friendly, professional attention I was given when purchasing my Lexus. I couldn't have asked for anyone b More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hatfield, Mark Harrelson, John Cate
Mar 03, 2017 -

Lexus of Chattanooga responded

Thank you for sharing this great feedback with our team, Ann! We will be sure let Randy, Mark, & Larry know how much you appreciate their help and expertise!

February 27, 2017

Outstanding Dealership and Staff It was a pleasure purchasing a certified pre-owned RX-350 from Lexus of Chattanooga. The sales and technical staff personnel were exceptional and hig More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip (in technical) and
Mar 01, 2017 -

Lexus of Chattanooga responded

And it was our pleasure to help you find the perfect RX-350, Jean, and we are thrilled to hear you love your new vehicle. Thank you so much for telling us about your experience, and choosing us to help you get your RX. Let us know if you have any more questions, or need anything else, please come see us again. We look forward to catching up.

February 19, 2017

Amazing car buying experience Our sales man Tim was an absolute pleasure to deal with. He did an excellent job of showing us each of the models of cars and helping us to decide whi More

by Daphne15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Williams
Feb 21, 2017 -

Lexus of Chattanooga responded

Congratulations on your new Lexus, Daphne! We are so happy to read about your wonderful experience working with Tim and Mark and how much you enjoyed their help throughout the process. Thank you very much for choosing Lexus of Chattanooga, and we're looking forward to working with you for all your future service needs!

February 04, 2017

An enjoyable experience bc of Working with sales rep Elle Langston was so refreshing. Car buying didn't seem like chore bc she has such a wonderful personality and was so eager to More

by LexusBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elle Langston
Feb 08, 2017 -

Lexus of Chattanooga responded

Wow! Thank you for your kind words about Elle. We are thrilled you felt the process was not stressful, or that you did not have pressure to buy something you didn't want. We always want to listen to your needs, and make sure we find the best vehicle and deal for you. It was a pleasure to serve and meet you, and we look forward to see you in the future. Have a great day!

December 31, 2016

The staff went above and beyond I saw a car online and it fit my criterion. Called the dealership and received prompt answers. Decided to go down at 4:45pm. The sales manager had som More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Litwin
Jan 03, 2017 -

Lexus of Chattanooga responded

Thank you for taking the time to leave such a kind review! We are so glad that you had such a great experience buying a car at Lexus of Chattanooga! We always try our very best to make sure that our customers have an excellent car buying experience, and we are always happy to go above and beyond for our customers! Come back and visit us for any service needs!

December 16, 2016

Quality is not only a word, it's this place! If you are looking for a great place to buy a Lexus, without being pushed, this is it. Very nice place & People. 😊 Thank you all! More

by Steve Y
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Dec 20, 2016 -

Lexus of Chattanooga responded

Steve, thank you for taking the time to leave a positive review! We always look to make the buying experience an enjoyable one, so to hear feedback such as yours really brightens our day! We hope to see you again soon!

December 09, 2016

Purchase of new RX 350 was most pleasant and friendly ever Over the past few weeks I have worked with Todd Litwin and Larry Holder to purchase 2 new vehicles for my family. Todd and Larry were straight forwar More

by Michael M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Litwin
Dec 12, 2016 -

Lexus of Chattanooga responded

Michael, thank you for sharing your great experience at Lexus of Chattanooga! We are so thankful to have you as a customer and are glad that we are continually able to provide you with top quality service! We look forward to seeing you back at the dealership soon!

November 27, 2016

Friendly and Respectful Fred was very patient and helpful. At no point did I feel rushed or coerced. Buying a car is not a process I enjoy, but Lexus of Chattanooga made it p More

by TN3776
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Lexus of Chattanooga responded

We are so happy that you are happy! Fred and our entire team had a great time working with you to take care of your automotive needs and get you into a vehicle that you will be happy with. Thank you for your business, and we hope that you will come back to see us again soon!

November 18, 2016

eichie02@aol.com had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. More

by eichie02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Litwin
Nov 28, 2016 -

Lexus of Chattanooga responded

Thank you for your updated review! We are so happy that our team was able to accommodate your concerns and quickly turn your dissatisfaction around into a pleasant experience. We hope that you enjoyed your loaner vehicle, but more importantly, we hope that you enjoy your vehicle moving forward. If there is ever anything additional we can do for you, please don't hesitate to let us know. Until next time, have a great day!

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