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Lexus of Chattanooga

Chattanooga, TN

4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

August 12, 2017

Great Customer Service from Ryan Kennedy! Ryan is an excellent customer service professional. When my care was experiencing an issue he arranged a service appointment the same day and my car w More

by eclecticmuseck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Lexus of Chattanooga responded

Thank you for the kind feedback about Ryan! He and the rest of the team were happy to take care of you and your car. We appreciate the time you took to share your thoughts!

August 07, 2017

ES350 We received excellent service. Fred did a great job working out all the details we requested. He was very friendly, courteous and we would definitely More

by SJ2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Lexus of Chattanooga responded

Thanks for the recommendation! We're happy that Fred could provide great service and get everything taken care of for you. We look forward to seeing you again soon!

August 04, 2017

Excellent .. Cory was knowledgeable, professional, helpful, service was given as communicated. He was kind and considerate. I would recommend him to my friends More

by DL2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Aug 08, 2017 -

Lexus of Chattanooga responded

Cory's definitely one to see our guests through to the end, and he'll be so appreciative of your compliments. If there's ever anything further our staff, or Cory, can provide for you, just let us know and we'll get to it. Thank you for your review and we hope to see you again.

August 04, 2017

Great Experience with Lexus We had a great experience at Lexus. Fred was a pleasure to deal with and we felt like he worked hard to get us a good deal. More

by David K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Lexus of Chattanooga responded

Fred is seriously amazing and will be so happy to hear about your satisfaction with him, David. Thank you so much and congratulations on your new addition!

August 04, 2017

Super Nice! I was very pleased with the service I received at this dealer, I would recommend this dealer to others. Mr. Eric Liner took care of the problem I was More

by Just4review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Aug 08, 2017 -

Lexus of Chattanooga responded

It was a pleasure! Eric is incredibly knowledgeable about many cars, so he'll be glad to see your satisfaction in his work. Thank you for your review and we hope to see you again in the future.

August 03, 2017

Don't buy an LC 500 Lexus here I purchased two new Lexus vehicles from this dealership within a span of six months. On the first vehicle, a 2016 ES 350, I received a key number pla More

by wjkimsey@mmfirmlaw.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Fortson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Smith
July 30, 2017

Headlight replacement of my 2006 Lexus is 350 Brought my.Lexus in for headlight replacement..Eric waited on me and I was very pleased with him and the service. I will be back again and would be de More

by Bill Burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 02, 2017 -

Lexus of Chattanooga responded

Thank you for the high praise, Bill! We're thrilled to hear that Eric's level of service will be bringing you back to us! We'll see you next time!

July 29, 2017

Accommodating and Professional These guys are the best! Reggie was very patient and wanted to make sure we found the perfect car for us. Cary worked to get us a great deal. I hig More

by Caviar dreams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder, Cary Smith
Aug 01, 2017 -

Lexus of Chattanooga responded

We're so glad that you chose us to be the ones to help you find that perfect car! We appreciate you taking the time to share your awesome feedback with us, and we hope that you'll come back and see us for any and all future servicing needs that may arise as well!

July 22, 2017

Friendly staff and great prices! Nice, friendly experience with prices that can't be beat. They beat out two other Lexus dealerships in Tennessee on my new LX 570. Will be back again. More

by SlackJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Cary Smith
Jul 24, 2017 -

Lexus of Chattanooga responded

We are so glad to have been able to provide you a great buying experience! We strive to always provide the best deals possible compared to our competitors and we are happy that you noticed that. Let us know how we can help you in the future and we hope that you will choose us for all of your routine maintenance needs!

July 09, 2017

Lexus Purchase Our salesman Fred Fortson was very professional and very knowledgeable. I recommend Fred and the sales and finance staff to anyone looking to buy a ne More

by Northwest Georgia Lexus Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Lexus of Chattanooga responded

Thanks for the awesome review! We're glad that Fred could help you find the perfect vehicle for you and our whole staff could help you with the car buying process. We look forward to seeing you again soon!

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