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Lexus of Chattanooga

Chattanooga, TN

4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

September 03, 2017

Great service with Eric I called Eric about a noise I was hearing at 60 mph rate of speed, he was quick to get my RX 350 in, called me few hours later, my SUV was ready. Pro More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 06, 2017 -

Lexus of Chattanooga responded

Teresa, It's an honor to be your dealership of choice when you need quality service for your vehicle. We want every customer to feel comfortable and informed at every step of the service process. We value your business and look forward to seeing you on your next visit!

September 01, 2017

Wonderful Service Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matte More

by John M Cain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Liner was also wonderful to work with if Randy is not available.
Sep 06, 2017 -

Lexus of Chattanooga responded

John, It's great to hear that you were provided with an excellent experience by our service team, again! We're very glad you think so highly of our service department. Please let us know if there is anything else we can do for you.

August 31, 2017

Very Proud Lexus GX460 Owner Great customer service by Fred Fortson. It was the most enjoyable car buying experience that my family has ever had at car dealership. He was polite, More

by StillinlovewityGX460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Lexus of Chattanooga responded

Fred will be quite happy to hear of your very kind words! He is a key part of our sales team and we're pleased to hear he made the car buying experience an enjoyable one for you! Congrats on the new GX 460 and please let us know if there is anything else we can do for you!

August 25, 2017

Excellent service every time John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles More

by Organ Doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Lexus of Chattanooga responded

Thank you for your kind words about John! Our team strives to provide top-tier service and honesty to all of our customers, and we're glad you see that in John. We look forward to seeing you back for your next visit!

August 25, 2017

Great customer service Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. More

by Agonzalez88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Lexus of Chattanooga responded

That you for the great feedback about Ryan! He is certainly an asset to our team here at Lexus of Chattanooga. We appreciate your comments and look forward to your next visit!

August 22, 2017

Knowledgeable and personable Ralph listened to what I was looking for in a car, showed me options and made the car buying experience stress free. And, he is a personable, likeable More

by Suzanne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 24, 2017 -

Lexus of Chattanooga responded

Thank you for your recommendation and kind words about Ralph, Suzanne! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have.

August 18, 2017

Honest, knowledgeable and friendly Ralph's wealth of knowledge and no pressure sales' style made our car buying experience stress free and even fun. Highly recommend reaching out to Ral More

by James and Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Lexus of Chattanooga responded

Thank you for the review James and Sherry! We appreciate the kind words about Ralph and we know he will be happy to know that you he was the reason were given such a great experience at our dealership. Enjoy your new car and let us know how we can be of service again in the future!

August 17, 2017

Customer service Eric Liner is a dedicated professional who understands all aspects of customer service. He cares and he listens. He solves problems and concerns rathe More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Aug 22, 2017 -

Lexus of Chattanooga responded

Thank you for the great feedback and review, Greg. We appreciate you choosing us and we know that Eric will be happy to know he was able to provide a wonderful service visit for you. Let us know how we can be of any help again in the future!

August 16, 2017

Excellent Service I received excellent service from Lexus of Chattanooga! Alfred was a pleasure to deal with and we appreciated his help. When I scheduled for my 10 More

by KenR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Aug 18, 2017 -

Lexus of Chattanooga responded

Thank you for taking the time to let us know how we are doing! We are glad to hear that you enjoyed our loaner car service. We appreciate your business and the positive review. Please come back and see us for any of your future car and service needs!

August 14, 2017

RX350 Larry Holder was our salesman and he took great care of us. We felt by the end of our experience that he had become a true friend. We did have some More

by debbief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Smith
Aug 16, 2017 -

Lexus of Chattanooga responded

We are glad to hear we could give you all the information and help you needed to make the best decision on your new vehicle. Congratulations on your new vehicle, Debbie. We know you are going to love it for many years to come, and if you have any more questions, we hope you will come back to see us again. Have a great day!

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