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Lexus of Chattanooga

Chattanooga, TN

4.9
1,108 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,108 reviews

August 25, 2017

Great customer service Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. More

by Agonzalez88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Lexus of Chattanooga responded

That you for the great feedback about Ryan! He is certainly an asset to our team here at Lexus of Chattanooga. We appreciate your comments and look forward to your next visit!

August 25, 2017

Excellent service every time John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles More

by Organ Doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Lexus of Chattanooga responded

Thank you for your kind words about John! Our team strives to provide top-tier service and honesty to all of our customers, and we're glad you see that in John. We look forward to seeing you back for your next visit!

August 22, 2017

Knowledgeable and personable Ralph listened to what I was looking for in a car, showed me options and made the car buying experience stress free. And, he is a personable, likeable More

by Suzanne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 24, 2017 -

Lexus of Chattanooga responded

Thank you for your recommendation and kind words about Ralph, Suzanne! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have.

August 18, 2017

Honest, knowledgeable and friendly Ralph's wealth of knowledge and no pressure sales' style made our car buying experience stress free and even fun. Highly recommend reaching out to Ral More

by James and Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Lexus of Chattanooga responded

Thank you for the review James and Sherry! We appreciate the kind words about Ralph and we know he will be happy to know that you he was the reason were given such a great experience at our dealership. Enjoy your new car and let us know how we can be of service again in the future!

August 17, 2017

Customer service Eric Liner is a dedicated professional who understands all aspects of customer service. He cares and he listens. He solves problems and concerns rathe More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Aug 22, 2017 -

Lexus of Chattanooga responded

Thank you for the great feedback and review, Greg. We appreciate you choosing us and we know that Eric will be happy to know he was able to provide a wonderful service visit for you. Let us know how we can be of any help again in the future!

August 16, 2017

Excellent Service I received excellent service from Lexus of Chattanooga! Alfred was a pleasure to deal with and we appreciated his help. When I scheduled for my 10 More

by KenR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
Aug 18, 2017 -

Lexus of Chattanooga responded

Thank you for taking the time to let us know how we are doing! We are glad to hear that you enjoyed our loaner car service. We appreciate your business and the positive review. Please come back and see us for any of your future car and service needs!

August 14, 2017

RX350 Larry Holder was our salesman and he took great care of us. We felt by the end of our experience that he had become a true friend. We did have some More

by debbief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Smith
Aug 16, 2017 -

Lexus of Chattanooga responded

We are glad to hear we could give you all the information and help you needed to make the best decision on your new vehicle. Congratulations on your new vehicle, Debbie. We know you are going to love it for many years to come, and if you have any more questions, we hope you will come back to see us again. Have a great day!

August 12, 2017

Great Customer Service from Ryan Kennedy! Ryan is an excellent customer service professional. When my care was experiencing an issue he arranged a service appointment the same day and my car w More

by eclecticmuseck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Lexus of Chattanooga responded

Thank you for the kind feedback about Ryan! He and the rest of the team were happy to take care of you and your car. We appreciate the time you took to share your thoughts!

August 07, 2017

ES350 We received excellent service. Fred did a great job working out all the details we requested. He was very friendly, courteous and we would definitely More

by SJ2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Lexus of Chattanooga responded

Thanks for the recommendation! We're happy that Fred could provide great service and get everything taken care of for you. We look forward to seeing you again soon!

August 04, 2017

Excellent .. Cory was knowledgeable, professional, helpful, service was given as communicated. He was kind and considerate. I would recommend him to my friends More

by DL2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Aug 08, 2017 -

Lexus of Chattanooga responded

Cory's definitely one to see our guests through to the end, and he'll be so appreciative of your compliments. If there's ever anything further our staff, or Cory, can provide for you, just let us know and we'll get to it. Thank you for your review and we hope to see you again.

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