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Lexus of Chattanooga

Chattanooga, TN

4.9
1,108 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,108 reviews

September 17, 2017

fun purchasing an automobile Ralph is a fun person who gets it done. The dealership is quick and efficient. We received a decent deal on the car, we will be back for the next on More

by cargirl31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 19, 2017 -

Lexus of Chattanooga responded

cargirl31, thank you for a great review. We are glad you had a great experience with Ralph and we will be looking forward to seeing you again soon!

September 16, 2017

Great experience Fred Fortson worked hard to make our experience more than pleasurable. Even though they were short staffed, we never felt pressured or rushed in any w More

by Beverly Carmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2017

As soon as we met Fred we knew he was the salesperson for us From the minute we met Fred we knew we had found our new home to purchase our vehicle from. We live 2 hours from this dealership definitely not the c More

by John Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Lexus of Chattanooga responded

This is the type of feedback we love to get, John! We're happy to hear that Fred provided you with an enjoyable car buying experience. We will be sure to pass along this positive feedback to him. We appreciate you making the 2 hour trip to see us and we value your business. Please let us know how we can help with your vehicle needs in the future.

September 14, 2017

fast friendly knowledgeable sales very accommodating and friendly. great discount and great used auto trade value. dealership didn't have color I wanted so they brought one from anothe More

by Ronald Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Smith
Sep 18, 2017 -

Lexus of Chattanooga responded

Ronald, thanks for telling us about your experience! We're glad we could help you out and make your visit positive. Please let us know whenever we can assist you again!

September 11, 2017

Excellent New Car Experience Just wanted to let Lexus of Chattanooga know what a great experience I had at your dealership. My salesman, Ralph Paty, provided me with excellent More

by Sheri Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Taylor
Sep 13, 2017 -

Lexus of Chattanooga responded

Thank you, Sheri! Congratulations on your Lexus GX! We're glad we could help you find just what you were looking for. We hope you'll come see us again soon!

September 11, 2017

Excellent car buying experience Best car buying experience I’ve ever had! Ralph Paty of Lexis of Chattanooga far exceeded our high expectations of service we would receive. He was More

by Ryan Newman 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2017 -

Lexus of Chattanooga responded

That is fantastic, Ryan! We're glad Ralph was able to exceed your already high expectations. Congratulations on your new car and we can't wait to help with your wife's as well. Thanks for the great review!

September 09, 2017

Like Father, Like Son My dad bought his first professional car from Ralph Paty out of Chattanooga 20 years ago when I was 3. A few days ago I was able to buy a similar mode More

by chaddyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Lexus of Chattanooga responded

How wonderful to hear! You'll find that our team has the same commitment to customer service now as we did 20 years ago, so we're happy that you had such a good time with Ralph. Congratulations on your new addition and thank you for being a part of the Lexus of Chattanooga family!

September 03, 2017

Great service with Eric I called Eric about a noise I was hearing at 60 mph rate of speed, he was quick to get my RX 350 in, called me few hours later, my SUV was ready. Pro More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 06, 2017 -

Lexus of Chattanooga responded

Teresa, It's an honor to be your dealership of choice when you need quality service for your vehicle. We want every customer to feel comfortable and informed at every step of the service process. We value your business and look forward to seeing you on your next visit!

September 01, 2017

Wonderful Service Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matte More

by John M Cain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Liner was also wonderful to work with if Randy is not available.
Sep 06, 2017 -

Lexus of Chattanooga responded

John, It's great to hear that you were provided with an excellent experience by our service team, again! We're very glad you think so highly of our service department. Please let us know if there is anything else we can do for you.

August 31, 2017

Very Proud Lexus GX460 Owner Great customer service by Fred Fortson. It was the most enjoyable car buying experience that my family has ever had at car dealership. He was polite, More

by StillinlovewityGX460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Lexus of Chattanooga responded

Fred will be quite happy to hear of your very kind words! He is a key part of our sales team and we're pleased to hear he made the car buying experience an enjoyable one for you! Congrats on the new GX 460 and please let us know if there is anything else we can do for you!

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