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Lexus of Chattanooga

Chattanooga, TN

4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

October 27, 2017

Service experience Corey Horne is an excellent service advisor. He's always accommodating, even when I call at the last minute. Always has a loner vehicle for my convinc More

by Rogers, Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Oct 30, 2017 -

Lexus of Chattanooga responded

Thank you for the wonderful feedback, Deborah! We're thrilled that Corey always provides you with a top-tier experience here at Lexus of Chattanooga. We truly appreciate your continued trust in us and look forward to your next visit!

October 23, 2017

Airbag Recall Repair Experience Took My ES350 in for Airbag recall, Everyone at the dealership was extremely nice and helpful. They gave me a loaner vehicle so I could return to work More

by Chuck626590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 24, 2017 -

Lexus of Chattanooga responded

Hey Chuck, We're happy to hear that you were treated with the courtesy and professionalism that you deserve. It's good to know that our team was able to take care of other issues with your car as well. That level of customer service is what we pride ourselves on. Thank you for your great review!

October 23, 2017

Four wheel alignment I was treated with excellent service by the service rep Eric Liner. He was truly outstanding. Very helpful never been treated so kind he is the best More

by Ginny.doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric liner
Oct 24, 2017 -

Lexus of Chattanooga responded

That's what we like to hear, Ginny! It's good to know that Eric's taken such great care of you. Thank you for the kind words and the excellent review!

October 21, 2017

Knowledgeable and professional sales rep. Have had our Lexus RX350 serviced at dealership for more than 5 years. Service work done well. Purchased 2016 NX200t yesterday. Sales person was very More

by dp1k37363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Lexus of Chattanooga responded

Thank you for your continued loyalty! It is always a pleasure working with you. Enjoy your new car!

October 20, 2017

Lexus of Chattanooga Our experience with the Lexus dealership in Chattanooga was very positive. Our sales rep, Fred Fortson, was very attentive, extremely helpful and a tr More

by lauraann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Lexus of Chattanooga responded

Thank you for coming in to see us! We are so glad to hear that Fred was able to provide you with such a great experience. We look forward to working with you again!

October 19, 2017

AMAZING! I went in for service but after FRED FORTSON talked with me, I leased a new car, Thanks you FRED, I love my car. I did not intend to purchase a car bu More

by LBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Lexus of Chattanooga responded

This is amazing to hear! We are so happy that Fred was able to get you into your new car! We look forward to working with you again for future visits!

October 17, 2017

Thanks to Ralph for making me a Happy Customer! Ralph was a delight to work with, informative, friendly, patient and sincerely wanted me to be his happy customer. He will be highly recommended and i More

by LLEXUS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2017 -

Lexus of Chattanooga responded

Thank you so much for making the drive in to see us! Ralph will be pleased to hear that you appreciated all of his help. We hope to work with you again soon!

October 11, 2017

Great service for unexpected travel stop! Jeffrey Milsaps was awesome. We had to quickly find a Lexus service place on our driving trip and even without an appt. Jeffrey was able to get us all More

by Lda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Milsaps
Oct 13, 2017 -

Lexus of Chattanooga responded

Thank you for letting us know how great Jeffrey was for you! We are so happy to hear we were able to be so efficient!

October 10, 2017

Excellent and courteous Our experience at Lexus of Chattanooga was very pleasant. Our salesperson, Fred Fortson, was helpful and dealt with us in a courteous manner. We are v More

by Madi1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Lexus of Chattanooga responded

That's great to hear! We're happy that Fred could provide helpful service and help you decide which car to buy. Congratulations on your new vehicle and we look forward to seeing you again soon!

September 30, 2017

Thank you Ralph! Ralph and Lexus of Chattanooga were great to work with! Cary and Ralph even helped my husband surprise me, making it a great day! I would highly recom More

by Laurens1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Lexus of Chattanooga responded

Thank you for the recommendation! Cary and Ralph were happy to help your husband surprise you and make sure that you were satisfied. Please let us know if there's anything we can do for you in the future.

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