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Lexus of Chattanooga

Chattanooga, TN

4.9
1,108 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,108 reviews

October 21, 2017

Knowledgeable and professional sales rep. Have had our Lexus RX350 serviced at dealership for more than 5 years. Service work done well. Purchased 2016 NX200t yesterday. Sales person was very More

by dp1k37363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Lexus of Chattanooga responded

Thank you for your continued loyalty! It is always a pleasure working with you. Enjoy your new car!

October 20, 2017

Lexus of Chattanooga Our experience with the Lexus dealership in Chattanooga was very positive. Our sales rep, Fred Fortson, was very attentive, extremely helpful and a tr More

by lauraann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Lexus of Chattanooga responded

Thank you for coming in to see us! We are so glad to hear that Fred was able to provide you with such a great experience. We look forward to working with you again!

October 19, 2017

AMAZING! I went in for service but after FRED FORTSON talked with me, I leased a new car, Thanks you FRED, I love my car. I did not intend to purchase a car bu More

by LBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Lexus of Chattanooga responded

This is amazing to hear! We are so happy that Fred was able to get you into your new car! We look forward to working with you again for future visits!

October 17, 2017

Thanks to Ralph for making me a Happy Customer! Ralph was a delight to work with, informative, friendly, patient and sincerely wanted me to be his happy customer. He will be highly recommended and i More

by LLEXUS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2017 -

Lexus of Chattanooga responded

Thank you so much for making the drive in to see us! Ralph will be pleased to hear that you appreciated all of his help. We hope to work with you again soon!

October 11, 2017

Great service for unexpected travel stop! Jeffrey Milsaps was awesome. We had to quickly find a Lexus service place on our driving trip and even without an appt. Jeffrey was able to get us all More

by Lda3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Milsaps
Oct 13, 2017 -

Lexus of Chattanooga responded

Thank you for letting us know how great Jeffrey was for you! We are so happy to hear we were able to be so efficient!

October 10, 2017

Excellent and courteous Our experience at Lexus of Chattanooga was very pleasant. Our salesperson, Fred Fortson, was helpful and dealt with us in a courteous manner. We are v More

by Madi1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2017 -

Lexus of Chattanooga responded

That's great to hear! We're happy that Fred could provide helpful service and help you decide which car to buy. Congratulations on your new vehicle and we look forward to seeing you again soon!

September 30, 2017

Thank you Ralph! Ralph and Lexus of Chattanooga were great to work with! Cary and Ralph even helped my husband surprise me, making it a great day! I would highly recom More

by Laurens1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Lexus of Chattanooga responded

Thank you for the recommendation! Cary and Ralph were happy to help your husband surprise you and make sure that you were satisfied. Please let us know if there's anything we can do for you in the future.

September 25, 2017

Satisfied Customer Jamie Ryan was professional, kind, and patient while working with us to purchase our Lexus SUV. He helped make what is usually a stressful experience More

by cwc
Recommend Dealer
Yes
Employees Worked With
Jamie Ryan
Sep 27, 2017 -

Lexus of Chattanooga responded

Thank you for the kind words about Jamie! We are glad to hear that Jamie was able to help you find what you were looking for. Enjoy your new Lexus!

September 25, 2017

Exceeded customer service expectations! Working with Fred Fortson made the car buying experience so enjoyable! He was kind, took time to explain the different options available for purchase, More

by myrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster
Sep 27, 2017 -

Lexus of Chattanooga responded

Thank you for coming in to see us, Myrah! We are glad to hear that Fred was able to make your experience with us such a good one. We hope you enjoy your new car!

September 22, 2017

Satified Cumtomer Fred Fortson is professional, knowledgeable and very kind. When I purchased my first Lexus SUV from him I was so impressed by the way he presented him More

by carolynd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2017 -

Lexus of Chattanooga responded

Thank you so much for the glowing review! Fred will be so thrilled to hear your kind words and we are very excited that he was able to help you through the process! We appreciate your continued loyalty to Lexus of Chattanooga and we look forward to working with you for all of your Lexus needs!

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