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Lexus of Chattanooga

Chattanooga, TN

4.9
1,108 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,108 reviews

November 15, 2017

Great service department! I have always had a great experience with the service department. They are always helpful from the time I call for appointment until I drive off the More

by Lexus/Jan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the young man who came out to get my car helped to put a piece back on the trunk window...I was not even sure where it came from.
Nov 17, 2017 -

Lexus of Chattanooga responded

Thank you for the great review! It is always a pleasure working with you. If you need anything else, come back and see us again!

November 15, 2017

90000 MILE SERVICE AS USUAL EVERYONE WAS VERY PROFESSIONAL AND EVERYTHING YOU COULD EXPECT FOR EXCELLENT SERVICE. THEY HAVE SERVICED MY CAR FOR 5 YEARS AND I HAVE NEVER More

by dorthyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Lexus of Chattanooga responded

Thank you for your continued loyalty to Lexus of Chattanooga! We always enjoy working with you. Let us know if you need anything else!

November 07, 2017

Sales person Very good. Everyone was very professional. That meet the needs I was looking for. They did not put any pressure on me in anyway, I would recommend Lex More

by Putt
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Lexus of Chattanooga responded

Thank you for the recommendation! We love knowing that you had a no-pressure sales experience and were comfortable while shopping. Please let us know if there's anything else we can do for you!

November 06, 2017

Awesome experience with purchase After going to multiple dealerships in Chattanooga looking for an automobile that would suit the specific needs of my mom, we met Reggie at Lexus. He More

by Lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Nov 08, 2017 -

Lexus of Chattanooga responded

This is absolutely wonderful feedback to hear, Lynne! Thank you so much for taking the time to share your recent car buying experience with Reggie. We are very pleased to hear that he took the time to make your visit enjoyable and find the perfect car for your mom. We appreciate your business and recommendation. Please come see us again.

November 01, 2017

Excellant Service from Reggie Reggie Elder was fantastic in follow up and making sure I received the best care and consideration when purchasing my new car. So helpful and kind and More

by Arbonne Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Nov 02, 2017 -

Lexus of Chattanooga responded

Thank you so much for sharing this with us! We consider Reggie's customer service to be top-notch around here, and he'll be so glad that you had such an excellent experience with his assistance to you. Congratulations and welcome to the Lexus of Chattanooga family!

November 01, 2017

Great Experience ! Fred Fortson made purchasing a new car, a pleasant experience. Know about the cars he is selling. Would buy from him again, and will tell all my fri More

by Big D 68
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2017 -

Lexus of Chattanooga responded

Fred's a real gem here and he'll appreciate the compliments! Thank you for sharing and congratulations on your new car!

November 01, 2017

Lexusbuyerforevernow After shopping at three other high line dealerships in the area we took our friend’s advice. We stopped at Lexus of Chattanooga and met our Salespers More

by Lexusownerforever1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Lexus of Chattanooga responded

How fantastic to hear! It's seriously important to us that our customers feel like a part of the family here at Lexus of Chattanooga, and we're so happy that Fred was able to make that a big part of your experience. Congratulations to all of you on your new RX 350 and welcome to our family!

October 27, 2017

Service experience Corey Horne is an excellent service advisor. He's always accommodating, even when I call at the last minute. Always has a loner vehicle for my convinc More

by Rogers, Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Oct 30, 2017 -

Lexus of Chattanooga responded

Thank you for the wonderful feedback, Deborah! We're thrilled that Corey always provides you with a top-tier experience here at Lexus of Chattanooga. We truly appreciate your continued trust in us and look forward to your next visit!

October 23, 2017

Airbag Recall Repair Experience Took My ES350 in for Airbag recall, Everyone at the dealership was extremely nice and helpful. They gave me a loaner vehicle so I could return to work More

by Chuck626590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 24, 2017 -

Lexus of Chattanooga responded

Hey Chuck, We're happy to hear that you were treated with the courtesy and professionalism that you deserve. It's good to know that our team was able to take care of other issues with your car as well. That level of customer service is what we pride ourselves on. Thank you for your great review!

October 23, 2017

Four wheel alignment I was treated with excellent service by the service rep Eric Liner. He was truly outstanding. Very helpful never been treated so kind he is the best More

by Ginny.doglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric liner
Oct 24, 2017 -

Lexus of Chattanooga responded

That's what we like to hear, Ginny! It's good to know that Eric's taken such great care of you. Thank you for the kind words and the excellent review!

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