Lexus of Austin
Austin, TX
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518 Reviews of Lexus of Austin
Great Team at Lexus of Austin Corbin & Elise were excellent. When we first visited the dealership Corbin was behind the reception area and ready to take clients. He was very pati Corbin & Elise were excellent. When we first visited the dealership Corbin was behind the reception area and ready to take clients. He was very patient and knowledgeable. The dealership is clean and clearly well maintained. Low pressure, just information. When we returned at a later date Corbin & Co. were ready just as wonderful as our first visit. The lounge had closed already by the time we had things resolved and Nicco still went to get us a snack and offered us something to drink. We kept them there pretty late after hours but everyone was pleasant and happy. This is definitely a well run dealership. They treated our CT200h lease just the same as someone purchasing the giant SUV. Everyone to the very end was professional and courteous. We feel like we got a great deal & are really looking forward to enjoying our new car. More
Lexus leasing Called Alex in service to get the name of a sales associate to lease a new ES 350. He suggested Corbin who was great. Then met Megan for the paperwork Called Alex in service to get the name of a sales associate to lease a new ES 350. He suggested Corbin who was great. Then met Megan for the paperwork. Helpful and thorough. Finally Mary Martin showed me how to use all of the new dials and systems. We have been using Lexus service for many years and purchased several cars there but this was the first time I went without my husband to lease and understand my new 2014. It was such a positive experience and everyone took the time to go over everything that I was confident as I drove away! Any woman who wants to buy should visit the gift shop, enjoy the coffee and feel appreciated when purchasing a new car. I sure did! Thanks everyone. More
Wonderful Experience Superior service. We couldn't be more thrilled with our new IS 250. The entire process was a breeze and we felt like we got the royal treatment. We ar Superior service. We couldn't be more thrilled with our new IS 250. The entire process was a breeze and we felt like we got the royal treatment. We are loyal Lexus customers from here on out. More
Customer Service Extrordinaire This dealership is like no other I have dealt with in my lifetime. Every single employee made sure I was in good hands. Whether waiting for my salesma This dealership is like no other I have dealt with in my lifetime. Every single employee made sure I was in good hands. Whether waiting for my salesman or waiting for a bottle of water, my needs were met way over above and beyond. Justin Custis was so patient and calm while he explained the sanity of spending an additional $6000 on warranties. He met our continuous barrage of questions with a straight face and good dynamics. Brian Erickson was so skilled, he let the car sell itself. He was up front honest, kind and trustworthy. Mary Martin was beyond patient with all our questions about this and that. Truthfully, I worked for a major airline over 30 years, frontline customer service. Mary could work circles around my best day. More
Jordan, Megan and Mary were amazing and efficient When you think of buying a car, you can't possibly begin to imagine an experience that causes you to walk away wishing you could buy more just to feel When you think of buying a car, you can't possibly begin to imagine an experience that causes you to walk away wishing you could buy more just to feel as catered to and helped as I did when I purchased my Lexus IS F this month. If you want a luxury car AND luxury treatment - look for these women and ask for them by name. More
Nothing beats Lexus We bought 2 Lexus' in one day, marking that we've had 5 Lexus' in our family. The service is incomparable and the quality of the vehicle is pure luxur We bought 2 Lexus' in one day, marking that we've had 5 Lexus' in our family. The service is incomparable and the quality of the vehicle is pure luxury. We've never had a negative experience with Lexus and that's one of a million reasons why we always come back! Eric Jordan has sold 3 out of 5 of our Lexus' and we look forward to working with him for the next one! Lexus as a brand, the dealership in Austin, and Eric and all the staff at Lexus of Austin always make our experience amazing. Nothing beats Lexus! More
Ms. Mary Brooks The sales team of Nicco Azari and Elise Timilar made our purchase of a new 2014 GS350, the most painless of all our previous 9 purchases! They are a The sales team of Nicco Azari and Elise Timilar made our purchase of a new 2014 GS350, the most painless of all our previous 9 purchases! They are a great team and a valued asset for Lexus of Austin! More
5th Lexus My husband and I drive our 5th Lexus and continue to appreciate and praise Randy Hoff and his team for their expertise and friendliness. We know we're My husband and I drive our 5th Lexus and continue to appreciate and praise Randy Hoff and his team for their expertise and friendliness. We know we're in good hands and enjoy doing business. More
I bought a third Lexus because of the dealership and because I trusted the salesperson. I've enjoyed my experience with this dealership for thirteen years. I also have been because of the dealership and because I trusted the salesperson. I've enjoyed my experience with this dealership for thirteen years. I also have been talking to the salesperson about buying a new car for at least a year but while he was always helpful and friendly he was never pushy or aggressive. I almost decided to buy a Toyota Avalon, came very close but I came back to this dealership. I would have paid less had I bought the car in Houston but the comfort of dealing with this salesperson was worth the premium. More
New Lexus RX 350 Easiest new car purchase ever. This is our 5th Lexus and are thrilled with both the product and service. No one else compares to Lexus. Easiest new car purchase ever. This is our 5th Lexus and are thrilled with both the product and service. No one else compares to Lexus. More