Lexus of Austin

Simply best experience at a dealership ever! Incredibly genuinely nice and friendly service. Helped me out and went way above and beyond anything I have ever experienced. The price was exactly wh Incredibly genuinely nice and friendly service. Helped me out and went way above and beyond anything I have ever experienced. The price was exactly what I was expecting, and they accommodated me in every possible way. From following me to a rental company and driving me back, to holding my personal belongings in their office before I got back to put in the new car. To having the cars ready ahead of time by the time I decided to get a car there. I simply told them what I wanted, and they had them delivered and ready for me to look at before I got there. The bottle of wine with a car purchase was a nice touch, and the friendliness was just incredible! Thank you guys, you will have my business again, and I have already recommended you to two of my friends and it hasn't been 24 hours since I got my car! More

Bought a new es 350 Good experience. Took a while to prepare car. Had to postpone indoctrination. Will come back tomorrow for final walk thru.. Had the feeling that t Good experience. Took a while to prepare car. Had to postpone indoctrination. Will come back tomorrow for final walk thru.. Had the feeling that they were short of staff today. More

Genuine Luxury Dealership Was really blown away with the positive attitudes and pleasant atmosphere not to mention the luxury decor of this dealership. Don't think I ever saw Was really blown away with the positive attitudes and pleasant atmosphere not to mention the luxury decor of this dealership. Don't think I ever saw anyone with anything less than a smile. Everyone genuinely looked like they enjoyed their jobs and were eager to offer to help with whatever I might need. This is my first Lexus and I really looking forward to being a part of the Lexus Family. More

Car leasing experience. We leased a new vehicle from Randy Hoff and could not have been more pleased with the entire experience. Randy's straightforward and honest approach We leased a new vehicle from Randy Hoff and could not have been more pleased with the entire experience. Randy's straightforward and honest approach through the leasing process was a refreshing change from some of our previous experiences. We look forward to being a part of the Lexus family and Randy defines it. Randy was ably assisted through the entire process by Sofia Sam. More

Easy and a great experience Decided to buy the Lexus 2015 RX 350 yesterday at 2 in the afternoon. Negotiated the price on the phone with Randy by 6:20 we were driving out with ou Decided to buy the Lexus 2015 RX 350 yesterday at 2 in the afternoon. Negotiated the price on the phone with Randy by 6:20 we were driving out with our new car. Everyone was super friendly. This is the 5th Lexus we have purchased here and won't be the last. More

Great Experience Elise was a pleasure to work with. She was very helpful and professional, as well as Elizabeth. Thanks for all your help. Love the car! Elise was a pleasure to work with. She was very helpful and professional, as well as Elizabeth. Thanks for all your help. Love the car! More

Above And Beyond The entire experience from my initial visit to the deal all the way to finance and driving off the dealership was an extraordinary display of customer The entire experience from my initial visit to the deal all the way to finance and driving off the dealership was an extraordinary display of customer service at its best. I never once felt like a 'target.' Every single person that I dealt with was informative, professional, and more than willing to meet my needs to the best of their abilities. Ashlee Olsem was the sales assistant that I had the absolute pleasure of working with and she went out of her way to make my purchase work. More

WOW! What an experience!! This dealership was amazing. I did all the negotiating over the phone (I'm from houston), and there were no questions asked when I got there. Everythi This dealership was amazing. I did all the negotiating over the phone (I'm from houston), and there were no questions asked when I got there. Everything was professional and ready. They have an amazing cafe where they will make you whatever coffee drink you like and you can get whatever pastries you like (amazing cookies). They are very friendly, professional, and the experience we had was amazing. Ashlee Olsem was the BEST salesperson ever! She even helped with service (for a few issues I was concerned about after the purchase). More

Randy Hoff-Best Sales Associate Ever! This is the 4th Lexus I've gotten from Randy Hoff at Lexus of Austin. He knows everything about the cars and can answer even the most trivial questio This is the 4th Lexus I've gotten from Randy Hoff at Lexus of Austin. He knows everything about the cars and can answer even the most trivial question. Randy has great personal integrity, which I applaud. He will work with me to find the best car and do the best transaction to fit my need and my request, down to the smallest detail. He and his assistant Sophia Sam are a great team. I have complete confidence in Randy and the Lexus of Austin dealership. Their service to both the vehicle and the customer is Top-of-the-line. More

Smooth, seamless and fantastic! Amazing staff - friendly, attentive and helpful! I was in and out in record time, and will continue to do business with this dealership going forward! Amazing staff - friendly, attentive and helpful! I was in and out in record time, and will continue to do business with this dealership going forward! More