Lexus of Austin

Rob's service and courtesy was very good. We qwere happy with his negottiating skills. We qwere happy with his negottiating skills. More

Our salesman was JD and he did an excellent job of finding the vehicle we were trying to purchase. Everyone was courteous and professional. finding the vehicle we were trying to purchase. Everyone was courteous and professional. More

The dealership was very professional and was able to handle changing my expiring lease to a purchase since I wanted to keep the car at a very nice purchase price and did the 30K service under my expirin handle changing my expiring lease to a purchase since I wanted to keep the car at a very nice purchase price and did the 30K service under my expiring service agreement. More

Brian Erickson was very professional to work with and made our buying experience with Lexus very fun and memorable. Very transparent and communicated with my husband and I throughout our buying process. made our buying experience with Lexus very fun and memorable. Very transparent and communicated with my husband and I throughout our buying process. More

Had a great experience at this dealership! Friendly service in both the new and pre-owned departments. Friendly service in both the new and pre-owned departments. More

Good dealership and very nice salesman Mr. Brian helped me a lot of doing paperwork and explained for us clearly , professionally and detailed everything from A to Z !!!… I recommend for every Brian helped me a lot of doing paperwork and explained for us clearly , professionally and detailed everything from A to Z !!!… I recommend for everyone should working with Mr. Brian … More

Repair of transmission linkage cable failed. Returned for adjustment and they lost my key fob. Replaced one fob but not the second one until a day later. Spent four of my time dealing with a rep Returned for adjustment and they lost my key fob. Replaced one fob but not the second one until a day later. Spent four of my time dealing with a repair that wasn’t completed correctly. My impression is the service department isn’t focused on customer satisfaction. You pay premium price for product and service that is what you expect. I will need to find a different dealership that values me as a customer. More

I had a great experience and Brian was very helpful, very responsive to my inquiries. responsive to my inquiries. More

We worked with Lexus of Austin recently and it was wonderful. We ordered a new Lexus and the process from start to finish could not have been easier. We worked with Randy Hoff and his assistant Laur wonderful. We ordered a new Lexus and the process from start to finish could not have been easier. We worked with Randy Hoff and his assistant Lauren, and they were so kind and efficient. The car arrived ahead of schedule, the paperwork process was seamless,, and the delivery of my car was in under an hour. They did exactly what was promised and kept us in the loop the entire time. We have purchased a lot of new cars, and this was by far the best experience we have ever had. More