Lexus of Austin
Austin, TX
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518 Reviews of Lexus of Austin
I would not recommend investing your money here. Mostly because I was told by the sales team there that they don’t negotiate and if I couldn’t afford it, I shouldn’t try to purchase a car there. I’m Mostly because I was told by the sales team there that they don’t negotiate and if I couldn’t afford it, I shouldn’t try to purchase a car there. I’m a woman of color and a lot of assumptions were made about my financial situation. Special shoutout to Steve in the certified pre-owned area who seemed actively angry I would dare inquire about negotiation. I ended up purchasing a car with a better safety rating and more features from BMW. And wanted to spend more money because of the quality of service there. Avoid this Lexus dealership. More
We had a great experience at the Lexus dealership purchasing our pre owned Lexus RX350 F Sport. Lexus Austin North has an amazing staff and we’re so easy to work with. Thank you Mike Gruver for helpi purchasing our pre owned Lexus RX350 F Sport. Lexus Austin North has an amazing staff and we’re so easy to work with. Thank you Mike Gruver for helping me find the perfect car for me! More
Very, very helpful and accommodating. We have quite a technology hill to climb at our age and Harrell with Lexus of Austin is very patient,polite and helpful. We have quite a technology hill to climb at our age and Harrell with Lexus of Austin is very patient,polite and helpful. More
We recently purchased a new car from Lexus of Austin, and could not have been happier with the experience. The Sales person provided us excellent information on various models, patiently answered all of our could not have been happier with the experience. The Sales person provided us excellent information on various models, patiently answered all of our questions, and presented very fair pricing. When we picked up the car, both the Sales person and technical specialist walked us through all of the details of the cars functions, and made all necessary cell and wi-fi connections. We love the car, and were extremely happy with the entire purchase and delivery process. More
Recently purchased a 2017 Lexus IS350 F Sport Had a great buying experience, great customer service excited to be part of the Lexus of Austin family great buying experience, great customer service excited to be part of the Lexus of Austin family More
I have leased three vehicles over the course of 6 years & very happy with Sales & Service. The same familiar faces are there which is a testament of happy employees. I continue to be a happy customer with mo very happy with Sales & Service. The same familiar faces are there which is a testament of happy employees. I continue to be a happy customer with more years to come! More
I went to another Lexus dealer in austin and was never even acknoledged it was terrible just walked out. Went to Lexus of Austin total diffrent experience two minutes and was greeted by Brian Erickson wel even acknoledged it was terrible just walked out. Went to Lexus of Austin total diffrent experience two minutes and was greeted by Brian Erickson well the rest is history enjoying or new Lexus. More
Paul Sakahara was our salesman. We negotiated the price remotely and the next day picked up our vehicle. Paul made the process smooth and quick. I highly recommend Paul if you are i We negotiated the price remotely and the next day picked up our vehicle. Paul made the process smooth and quick. I highly recommend Paul if you are in the market for a Lexus. More