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Lexus of Austin

Austin, TX

4.8
518 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

January 21, 2022

My experience was great , got my oil change and car wash , the wait time wasn’t too long and Lexus lounge is so comfortable . Thank you! Will be back again. More

by Sofiia Kostenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern , is an awesome man , helped a lot.
Report | Print
Jan 22, 2022 -

Lexus of Austin responded

Sofiia, we are pleased to learn that our Service Team took great care of you in a timely manner here at Lexus of Austin. We value your business.

January 21, 2022

One of the most professional group of employees, efficient work flow systems, and environments I’ve ever experienced. I’ve purchased my last four or five cars (Lexus s) from Lexus of Austin for the More

by jwsbus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryanne (?) now Lakeway - 5 Stars, Eddy Cooke, Mike Stills
Report | Print
Jan 22, 2022 -

Lexus of Austin responded

We are pleased to read that our team took wonderful care of you here at Lexus of Austin. We strive to provide excellent services for our customers. We value your business.

January 21, 2022

They make it so easy! Fast service! Michael Capps, my service advisor, is amazing! I appreciate his attention to detail and my options. I couldn’t be happier More

by Michael M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Report | Print
Jan 22, 2022 -

Lexus of Austin responded

Michael, thank you for sharing your great review for our Service Team here at Lexus of Austin. We value your business.

January 20, 2022

This rating is for NX300, with service coordinator Hannah work done on Jan 11. Fee and Lexus group has done a good job. More

by Yimadabattuni Rao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Jan 20, 2022 -

Lexus of Austin responded

Thank you so much for your kind words! We sure appreciate your business and hope to work with you again! Have a wonderful day and stay safe!

January 20, 2022

Jamie in service is very thorough and attentive. To me, he is Lexus of Austin More

by L. G. Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Jan 21, 2022 -

Lexus of Austin responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Lexus of Austin! We hope to be of service to you again!

January 19, 2022

Kyle was very good! Always doing a good job in coordinating my services . He’s very attentive on what my need. Everything was on time as expected! I had my tinting done & it was great! I love More

by Ltimillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern
Report | Print
Jan 19, 2022 -

Lexus of Austin responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Lexus of Austin.

January 19, 2022

Organized, good waiting area, excellent staff and quick service. Will be back for my next service. More

by Ksharpe629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Report | Print
Jan 19, 2022 -

Lexus of Austin responded

Lexus of Austin wants to thank you for the five star rating, we appreciate the comments regarding the visit!

January 19, 2022

I had a great experience. Mr. Matt. L is a great person, caring and honest. More

by hourihedayatifar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt L
Report | Print
Jan 20, 2022 -

Lexus of Austin responded

We are happy to learn that you had a great experience here at Lexus of Austin. We work hard to be the best for our customers.

Jan 20, 2022 -

hourihedayatifar responded

Thank you

January 18, 2022

Lexus of Austin, their service department and their staff are courteous, prompt. Their work place neat and clean More

by Yimadabattuni Rao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Berry
Report | Print
Jan 19, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

Jan 19, 2022 -

Yimadabattuni Rao responded

Lexus And their people are doing a good job

January 17, 2022

They did a awesome job. Very good customer service. Customer satisfaction 👌. The tech person I had took very good care of me. More

by Gwendolyn Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 17, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review, Gwendolyn! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

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