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Lexus of Austin

Austin, TX

4.8
518 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

January 15, 2022

Hello, always in perfect condition. Friendly and loaner cars available. One time not in San Antonio. More

by resabartlett1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Ruiz, Jay Lord, Jon Fitzpatrick
Report | Print
Jan 15, 2022 -

Lexus of Austin responded

Hi there, We are pleased that our team was friendly and could meet your expectations. Thank you for choosing Lexus of Austin and know that you are always welcome here.

January 14, 2022

Friendly and professional. A step above others. They call and text. I’ve never had such good experience at other dealers. More

by chuck.moorejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stills
Report | Print
Jan 14, 2022 -

Lexus of Austin responded

We are very pleased to learn you received friendly and professional customer service and your experience went well. We appreciate you and we thank you for doing business with Lexus of Austin.

January 14, 2022

Leo and the employee at the sales/parts counter were absolutely outstanding. Perfect customer service. Never a disappointment here at Lexus Austin! More

by Sujith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo (from Service). And separate Gentleman with glasses at Parts counter
Report | Print
Jan 14, 2022 -

Lexus of Austin responded

Hello, we appreciate these kind words about our Service Team here at Lexus of Austin.

January 13, 2022

Super efficient & courteous. Matt is the BEST & is always very knowledgeable & helpful. Great customer service! More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leblanc, Matt
Report | Print
Jan 13, 2022 -

Connie responded

See above

Jan 13, 2022 -

Lexus of Austin responded

Hi Connie, Thank you for your positive review. We are thrilled you have had an efficient, professional, and helpful experience with our team. Thank you for choosing Lexus of Austin and we are looking forward to your next visit.

January 13, 2022

All staff was very professional. Prompt service! Car cleaned when returned to me. Thank you Lezus. More

by Dianr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE
Report | Print
Jan 13, 2022 -

Lexus of Austin responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, timely service experience. We are looking forward to your next visit with us here at Lexus of Austin.

January 12, 2022

Been going here many years and receive stellar service ! Awesome Team , sales and service ! Ditto with Austin of Lakeway , just wonderful ! More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan , George , Jamie , Briana and Travis
Report | Print
Jan 12, 2022 -

Lexus of Austin responded

Hi Becca, We appreciate your return business and at Lexus of Austin you are always welcome. Please reach out to us if we can be of any further assistance.

Jan 12, 2022 -

Becca responded

Thank you !

January 12, 2022

It was really excellent service and friendly advisor that helped me. It was quick on time More

by Vijmalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Berry
Report | Print
Jan 12, 2022 -

Lexus of Austin responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2022

Customer service was great! Jamie did a great job with my truck! Service took less than an hour. Lexus of Austin takes care of their customers! More

by norvettah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Randy Hoff, Matt Rutkowski
Report | Print
Jan 13, 2022 -

Lexus of Austin responded

Norvettah, We pride ourselves here at Lexus of Austin on our high-quality customer service standards, and we are happy to know you received nothing less and your service was completed quickly and efficiently. We hope you will continue to choose our Service Department for any future service needs.

January 11, 2022

The dealership is always clean and my representative Kyle, was knowledgeable, helpful and very pleasant to deal with. I appreciate that a service employee always greets me when I drive in. More

by Diane.S Corley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 11, 2022 -

Lexus of Austin responded

We truly appreciate you taking the time to write a review, and trusting us at Lexus of Austin to take care of you and your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

January 11, 2022

The service experience at Lexus Austin is very smooth. Basically I make an appointment with Matt Leblanc and everything else is taken care of flawlessly. More

by paul.b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
Report | Print
Jan 11, 2022 -

Lexus of Austin responded

Paul, we are so happy to read that our Service Team took great care of you here at Lexus of Austin. We strive to provide the best service possible for our customers in a timely matter. We value your business.

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