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Lexus of Austin

Austin, TX

4.8
518 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

May 13, 2023

Brian was delightful to work with. Nicco was absolutely outstanding in his explanation of all the features. More

by kenlizspoon
Recommend Dealer
Yes
Employees Worked With
Nicco Azari, Brian Erickson, Jeff Pray
May 19, 2023 -

Lexus of Austin responded

Thank you for your wonderful 5-star review! We greatly appreciate your feedback. We're glad to see that our Sales Team was delightful to work with, and their explanation of all the features was absolutely outstanding. We strive to provide exceptional service, and we're thrilled that we met your expectations. Thank you for choosing Lexus of Austin, and we hope to see you again in the future!

May 03, 2023

Lexus of Austin provided hands down the best car buying experience I've ever had. Chris Ashley is amazing and took great care of me! More

by Brenda Beltran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ashley
May 20, 2023 -

Lexus of Austin responded

Hello Brenda, thanks for your amazing five-star review of your experience with our Sales Team. Congratulations on selecting a new vehicle. We appreciate your business at Lexus of Austin and welcome you back anytime!

April 25, 2023

Since 2017 I’ve been wanting to purchase a Lexus, but didn’t get any serious vibes from the dealers in my area. I was expected to no nothing about cars and just go for flash. Working with Brian Erickson More

by Motherberry1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Erickson
May 19, 2023 -

Lexus of Austin responded

We are glad to learn that you are impressed with the Sales Department of Lexus of Austin. Our Sales Team will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit.

April 22, 2023

I purchased a car for my son through Jay Lord at the Lexus of Austin dealership in December this year. He was super helpful with finding me the right car, expedited the sale quickly, and then took care More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lord
May 19, 2023 -

Lexus of Austin responded

Hello Shannon, thank you for your kind review of Lexus of Austin. It is an honor to assist you and we are so glad our Sales Team could help. Please let us know if you need anything else, take care.

April 08, 2023

Since Lexus discontinued the RX450H, I went to peruse the used cars at Lexus of Austin, where I purchased my previous 450H ten years ago. Steve Gonzalez was there to greet me, and he explained just how popul More

by Wild Palomino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gonzalez, Matt Rutkowski
Apr 08, 2023 -

Lexus of Austin responded

We take our reviews seriously here at Lexus of Austin and are delighted to learn about your visit and that you drove away with a great Lexus RX450H. It is wonderful to learn our Sales Team took the extra effort to make sure you were 100% pleased with your new car. We appreciate your business and your positive feedback! Our team is available should you require any extra help in the future. Have a wonderful day.

April 06, 2023

Randy Holt is excellent. Your service Dept needs a little assistance in hospitality and accessibility. More

by Caferguson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hoff, Matt Rutkowski
Apr 07, 2023 -

Lexus of Austin responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Lexus of Austin for all of your automotive needs. Take care.

April 04, 2023

Our experience with Lexus of Austin was nothing less than stellar! Our sales consultant, Joe Ward, is an incredible asset to the dealership! Joe is a man of his word, if he says he will keep you updated on More

by mikedenisek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christi in Finance, Joe Ward
Apr 05, 2023 -

Lexus of Austin responded

Hello and thank you for taking the time to leave a positive review for us at Lexus of Austin. We're happy our Sales Department could meet your expectations! Please don't hesitate to reach out if there's anything else we can do for you.

April 03, 2023

Our salesman, Paul Sakahara, was excellent! He helped us with our first Lexus purchase in 2010. Very knowledgeable, and we were thrilled to work with him again. Car inventory is still limited, More

by DHSmith
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sakahara, Matt Rutkowski
Apr 04, 2023 -

Lexus of Austin responded

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our Sales Team here at Lexus of Austin.

April 02, 2023

Very professional people. This was my fourth purchase from this dealer. I would not keep coming back if I was dissatisfied. More

by jhobbs2137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicco Azari, Matt Rutkowski
Apr 03, 2023 -

Lexus of Austin responded

Hello, we are pleased to discover that you had a gleaming interaction with our Sales Team at Lexus of Austin. We truly appreciate your loyalty and are glad you continue to have satisfactory experiences with us. It would be an honor to assist you again in the future, take care.

April 02, 2023

Mike and the staff at Lexus Of Austin were all very very professional and very helpful. I wouldn’t buy a car anywhere else. More

by Francosourceone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gruver - Salesman, Ryann Danford
Apr 03, 2023 -

Lexus of Austin responded

We are excited to read that our Sales Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Lexus of Austin.

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