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Lexus of Austin

Austin, TX

4.8
518 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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518 Reviews of Lexus of Austin

June 20, 2023

This is our fourth vehicle purchase from Lexus, both new and used. Unsurpassed customer service you can count on from Joe Ward and all the Lexus staff. Joe is knowledgeable, easy to work with and a super More

by medicaremolly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Durn, Service, 5 Stars, Penny Bose, Service Manager 5 Stars, Joe Ward
Jun 21, 2023 -

Lexus of Austin responded

Thank you for the great rating and review. We are happy to see our Sales Team at Lexus of Austin was very knowledgeable and provided excellent customer service during your buying experience. Congratulations on your fourth purchase!

Jun 21, 2023 -

Lexus of Austin responded

Thank you for the great rating and review. We are happy to see our Sales Team at Lexus of Austin was very knowledgeable and provided excellent customer service during your buying experience. Congratulations on your fourth purchase!

June 11, 2023

This was our second vehicle from Lexus of Austin. .. Joseph was great to deal with, very knowledgeable and friendly. We live in San Antonio and prefer to buy from Lexus of Austin, selection, service More

by Kedron Ketcham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 12, 2023 -

Lexus of Austin responded

Hi Kedron. Thanks for sharing your review and feedback about your experience with our Sales and Financing Department at Lexus of Austin. We are glad to read that our Sales Team was knowledgeable and friendly. We appreciate your business and we hope to see you again for anything automotive-related you may need.

June 10, 2023

Great dealership. Very helpful and pleasant employees. Smooth process all the way. Love our new (used) UX250. Thank you Lexus of Austin! More

by claire512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Hoff, Matt Rutkowski
Jun 11, 2023 -

Lexus of Austin responded

Thanks for the five-star review. We are happy to learn our Sales Department was very helpful and was able to get you a Lexus UX250 promptly. We hope you continue to choose Lexus of Austin for all your automotive needs.

June 09, 2023

My first time buying a used car from a dealership. Thankfully Lexus of Austin made it enjoyable! More

by betsyallen1211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Faruso
Jun 10, 2023 -

Lexus of Austin responded

Thank you for the glowing review. Our team here at Lexus of Austin is proud to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 07, 2023

They always provide with a loaner vehicle. I can count excellent service. the people are friendly and pleasant to work with. More

by pmcclain34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel ?, Randy Hoff
Jun 07, 2023 -

Lexus of Austin responded

Hello, thank you for your great feedback. We are so glad that you continue to receive excellent service at Lexus of Austin and we look forward to assisting you again in the future.

June 03, 2023

Unsurpassed customer satisfaction, service, and attention! Thx you, again, Joseph Fasula, for my “new” CPO IS300 🥰. Well worth the drive fr/San Antonio to receive quality service and vehicles! More

by dflagg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Fasula
Jun 04, 2023 -

Lexus of Austin responded

Hello, thank you so much for your kind review and rating. We are ecstatic to learn that you had such a superb experience with our Sales Team at Lexus of Austin and we congratulate you on your purchase. Take care.

May 30, 2023

Chris Ashley is personable, professional, friendly and answered all our questions. Best car sales experience in my lifetime. More

by Thegoodspeeds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ashley
May 30, 2023 -

Thegoodspeeds responded

Chris Ashley is personable, professional, friendly and answered all our questions. Best car sales experience in my lifetime

May 31, 2023 -

Lexus of Austin responded

We are ecstatic to see that our Sales Team provided the best car-buying process of your life, and they were personable and friendly throughout the whole experience. Thank you for taking the time to leave Lexus of Austin this wonderful review. We hope to see you back soon.

May 20, 2023

We like to thank Chris Ashley helping us to get 2004 NX 350h, , he was very nicely keeping us inform about status of the car because NX 350 is very popular car hard to get this year. More

by Xiangchi99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Ashley
May 21, 2023 -

Lexus of Austin responded

We understand it's a big decision where you purchase your car from, and we are grateful that you chose Lexus of Austin. It is wonderful to see that our Sales Team worked hard to find you your car and kept you informed throughout the process. Congratulations again on your Lexus NX 350h, and thank you for your 5-star review! If you have any additional needs or questions, we will be more than happy to assist you.

May 18, 2023

Chris Ashley was wonderful from start to finish! I was a Toyota girl and decided to upgrade to my first Lexus. Chris made the whole car buying experience simple and easy. Answered any questions or c More

by Angela Sappington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ashley
May 19, 2023 -

Lexus of Austin responded

Hi Angela, thank you for your kind review and rating. We are ecstatic to learn that your first Lexus purchasing experience went great and we congratulate you on your purchase. It would be our pleasure to assist you again at Lexus of Austin.

May 15, 2023

I just wanted to take a moment to say how impressed I am with the service I received from your Chris. From the moment I walked in the door, he was friendly, welcoming, and eager to help. Chris was incredi More

by Maryam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rutkowski, Chris Ashley
May 15, 2023 -

Lexus of Austin responded

Hello Maryam, thanks for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Lexus of Austin for all your automotive needs!

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