Lexus of Austin
Austin, TX
Filter Reviews by Keyword
By Type
518 Reviews of Lexus of Austin
This is 3rd Lexus purchased from this dealership. We love these car/SUV's and this has been our best purchase experience of all. Randy Hoff is an excellent sales person, supportive and focused on h We love these car/SUV's and this has been our best purchase experience of all. Randy Hoff is an excellent sales person, supportive and focused on helping us with all our questions. We appreciated all the time working with Clifford to finance our new SUV, and we have always appreciated our service rep, Kyle. Our relationship with Lexus of Austin is now 23 years and counting and we love the Lexus product! More
Our buying experience with Paul Sakahara at the Lexus of Austin Showroom on Stonelake Blvd. was smooth, professional, warm and very friendly. We were at ease from the moment we walked in and were given full Austin Showroom on Stonelake Blvd. was smooth, professional, warm and very friendly. We were at ease from the moment we walked in and were given full and undivided attention. All the paperwork was ready and waiting for us, thus showing respect for our time. The extended warranty policies were explained very clearly and thoroughly. Paul even went to the extent of coming to our house to set up the code for the garage opener in the car. This kind of service and dedication is not common and we really appreciate the extra mile (literally) he went to, to make it easy on us. Lastly and most importantly, he answered all our phone calls prior to the purchase and continues to do so post sale. More
We recently purchased a certified 2022 Lexus RX 350 from Lexus of Austin. Jay Lord is an excellent sales rep (very professional); he showed us various cars and explained in detail the differences (pros and Lexus of Austin. Jay Lord is an excellent sales rep (very professional); he showed us various cars and explained in detail the differences (pros and cons) between vehicles. He went out of his was to repair/buff out a scratch on the vehicle. We closed the deal quickly and final transaction and vehicle delivery process was seamless. More
Joe, my salesperson was great. Best dealership experience. Professional, no xx. The car was well serviced. Was here after a colleague referred them and together we have got 4 cars Best dealership experience. Professional, no xx. The car was well serviced. Was here after a colleague referred them and together we have got 4 cars from them and I have further referred them to my friends. More
Skilled sales staff, quick transaction and a one-on-one tutorial on how to use all the different accessories on my Lexus! Great place to do business!! tutorial on how to use all the different accessories on my Lexus! Great place to do business!! More
I had a wonderful experience with this dealership - from the finance team to my salesperson, Jay. This was my first Lexus, and I am so pleased with my car. Jay helped me find a wonderful car within my budge the finance team to my salesperson, Jay. This was my first Lexus, and I am so pleased with my car. Jay helped me find a wonderful car within my budget, and it's just what I need - with also my wants. I am beyond pleased with my car and the experience I had at Lexus of Austin. It's the best car buying experience I've ever had and I highly recommend them. More
Very nice facility, bathrooms are very clean and nice; the kitchenette was nice and the little boombox should probably play some relaxing music (classical or jazz) after crushing all the numbers (trade in the kitchenette was nice and the little boombox should probably play some relaxing music (classical or jazz) after crushing all the numbers (trade in value of the car), also the TV cable or remote control wasn’t available More
I waited several months for the new RX500, but my sales rep, Brian, always kept me in the loop on the status. He gave me several options that met my needs and made sure that I was fully trained on all the rep, Brian, always kept me in the loop on the status. He gave me several options that met my needs and made sure that I was fully trained on all the new features of my vehicle before I left the dealership. This is not my first purchase from Lexus of Austin and it definitely will not be my last! More