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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
March 14, 2020
Haresh in the service Dept. did excellent job in assisting me with my repair on my Lexus RX350 and getting me a loaner to use. assisting me with my repair on my Lexus RX350 and getting me a loaner to use. More
by BILLKYP
Verified CustomerEmployees Worked With
March 14, 2020
Made a last minute appointment for routine service and requested a loaner car. Haresh is our service representative and is always very professional and accommodating. He arranged for everything. The who requested a loaner car. Haresh is our service representative and is always very professional and accommodating. He arranged for everything. The who process was flawless! I always stop by to talk with Mark while I am there and check out the new cars. He is our "go to guy" whenever we buy our next Lexus. More
by NADICAVA
March 13, 2020
it was exelent Bob Kennedy is so professional , I always trust him. I had problem with one of my tire. They fix very quickly and professionally. I am satisfied with Bob Kennedy is so professional , I always trust him. I had problem with one of my tire. They fix very quickly and professionally. I am satisfied with service. More
by olgagudyniene
Employees Worked With
Rob Kennedy
March 13, 2020
I had a pleasant experience at the Lexus service dept Joanna was very personable and helpful. Also appreciated the loaner vehicle. Will definitely think of going back Joanna was very personable and helpful. Also appreciated the loaner vehicle. Will definitely think of going back More
by sedlyc
Employees Worked With
Joanna, service dept
March 13, 2020
Review SOS update for vehicle made the service last 1 1/2 hours longer than it should have. Haresh was kind enough to supply me with a loaner vehicle to all SOS update for vehicle made the service last 1 1/2 hours longer than it should have. Haresh was kind enough to supply me with a loaner vehicle to allow for the extra time. More
by ARION72
Employees Worked With
March 13, 2020
The best car shopping and buying experience I have ever had Truly customer-centric in every way. Offered me a good deal from the start, never tried to low-ball, and respected the logic of my reasoning during n Truly customer-centric in every way. Offered me a good deal from the start, never tried to low-ball, and respected the logic of my reasoning during negotiation. Professional and courteous staff. More
by SASANSADR
March 11, 2020
Best Service ever Haresh is absolutely fantastic. He keeps us informed and is extremely pleasant to work with. He is the reason we continue to return to Lexus of Arlin Haresh is absolutely fantastic. He keeps us informed and is extremely pleasant to work with. He is the reason we continue to return to Lexus of Arlington for service. More
by bobmudd
Employees Worked With
March 10, 2020
The work is always done well, staff is friendly & helpful. I was surprised the bill was so high. I thought we were doing the 65,000 mile check, and the differentials and wheel alignment. If Mike mentioned th I was surprised the bill was so high. I thought we were doing the 65,000 mile check, and the differentials and wheel alignment. If Mike mentioned the cooling system service and the Automatic Transmission Fluid exchange I did not ask the price on those. He did apply the $100 discount and the $50 gift card which I appreciate. Next time, I will ask for the cost before I agree to the service. Mike did check my charger and was nice enough to replace the defective cord. More
by LUCILLE111
Employees Worked With
Mike Librizzi
March 09, 2020
Just tired of Lexus high service costs and pressure from reps. Wife’s Benz service once a year. 2 years $90 so far. A high performance car shouldn’t need spark plugs at 40,000. reps. Wife’s Benz service once a year. 2 years $90 so far. A high performance car shouldn’t need spark plugs at 40,000. More
by RBP24
Employees Worked With
March 09, 2020
Good work for a steep price. I'm happy with the work that was completed on my 2005 RD but think that the cost was too high so I may go elsewhere next time. I'm happy with the work that was completed on my 2005 RD but think that the cost was too high so I may go elsewhere next time. More
by tony.tucker1
Employees Worked With
Mike
