Salesperson Sebastian and finance manager Bo were friendly, efficient, and helpful. We recommend them and the dealership very highly!

They’ve done it again! LEXUS of ARLINGTON is always there for you. Bought my new RX350 before retiring & relocating to Hilton Head SC. THE BEST LEXUS GM - MARCIN AJDUKIEWICZ -shipped my RX350 so it was there waiting for me- who does that? LEXUS of ARLINGTON’s MARCIN AJDUKIEWICZ & his 5 STAR STAFF! Been in SC for 4 months & during my first routine maintenance service at my new dealership, there was an issue - something involving the mileage records. Who stepped in to resolve the issue that no one else could- LEXUS of ARLINGTON’s world class Service Department! Service manager TOM PRONDZINSKI!! TOM PRONDZINSKI went above & beyond to straighten out a situation that was happening almost 1000 miles away! Who does that??? - THE BEST SERVICE MANAGER in the Midwest-TOM PRONDZINSKI!!! GM MARCIN ADJUKIEWICZ & Service Manager TOM PRONDZINSKI- the ONLY 2 reasons you need to buy or service your pride & joy at the BEST LEXUS DEALERSHIP - LEXUS of ARLINGTON! Bob Pellegrino

Worst service department and useless finance dept! I would never go back! Please buyers beware

Jamie sold me a great used car. The service dept were excellent in helping me with all areas of my new car.

I received poor treatment from the sales person Iryna. The buying process was horrible! I also found out the car they sold me had been in an accident. Of course they provided a clean car fax during the buying process and priced the car according to the fake carfax. DONT BUY A CAR HERE & AND YOU ARE FOOLISH ENOUGH TO AFTER I JUST WARNED YOU. DONT BELIEVE THERE CARFAX REPORTS.I reached out to speak with them about this before exposing them but they would not return my calls. MORE POOR TREATMENT

Complete disappointment. Sold me a lemon,Diaz hispanic salesman. When I came back, because transmission went out when I was buying the car. He said there, call through it. So that means they knew all about the transmission, both sold it to me anyway. I ask for a loner. Alex completely ignore me. It was obvious. They were looking for a million excuses to do me wrong. When a vehicle is in a shop, that's sauce man. The Hispanic guy never bother calling me not even once I had to constantly call the shop. I see nothing but red flags. If you buy a car in there, and things go wrong. Most likely is a good chance they are. gonna look for a million excuses, not to man up and do the right thing. Don't be surprised if they turn that back on you.