Lexus of Arlington

Only the best!! My service man makes the Lexus experience the best!! I've been a Lexus owner since 2014, I have 4 cars. the service manager Tom Pronfzinski, makes e My service man makes the Lexus experience the best!! I've been a Lexus owner since 2014, I have 4 cars. the service manager Tom Pronfzinski, makes every visit a pleasure, he makes problems go away!! More

Haresh in service does a terrific job in getting my vehicle serviced in a professional and timely manner. He explains what, why and when items need to be serviced and recommends timing of when the serv vehicle serviced in a professional and timely manner. He explains what, why and when items need to be serviced and recommends timing of when the service items should be performed. More

Repair I've always had great experience with the service department. The staff are friendly and helpful. Service is efficient and the loaners certainly mak I've always had great experience with the service department. The staff are friendly and helpful. Service is efficient and the loaners certainly make being without my vehicle uneventful More

Going above and beyond My inside door handle stopped working on my RX350. The repair was not covered under my extended warranty and I was 1,000 over my warranty mileage. Har My inside door handle stopped working on my RX350. The repair was not covered under my extended warranty and I was 1,000 over my warranty mileage. Haresh talked with his manager, and he agreed to to the repair for free as a one time customer courtesy. I was very happy to have been extended this courtesy. I've been going to Lexus of Arlington for car leases/purchase and service for 7 years. More

My appointment was managed by Jose. Excellent service!! I arrived ahead of the time and was promptly accommodated. The maintenance was completed the same day as promised. Thank you! Will be back for a new ca arrived ahead of the time and was promptly accommodated. The maintenance was completed the same day as promised. Thank you! Will be back for a new car soon. More

Very professional I've purchased a few cars from this dealership and their service department is very professional. They do a thorough review of my car's history and t I've purchased a few cars from this dealership and their service department is very professional. They do a thorough review of my car's history and they are very informative as to the nature of service repair that is being done. Their service people are very knowledgeable and very helpful. More

Excellent service!They always fix it right the first Excellent service! They always fix it right the first time. My car looks and drives like it did when it was new, because they really care. Excellent service! They always fix it right the first time. My car looks and drives like it did when it was new, because they really care. More

Very good===I drove from Huntley Illinois For your service Kind courteous respectful listen to what I had to say. Fast service. Your waiting room very neat and clean, The water and coffee was great. The tabl Kind courteous respectful listen to what I had to say. Fast service. Your waiting room very neat and clean, The water and coffee was great. The table set up is good I got work done while I was waiting on my car to be serviced. No customer could ask for more. Keep up the good work George R. Mitchell Michael nothing except honey good job More

It was very satisfactory. This is my third Lexus I have bought from Arlington of Lexus. The service department is very accommodating and I can usually get my car in quickly. Hi This is my third Lexus I have bought from Arlington of Lexus. The service department is very accommodating and I can usually get my car in quickly. Highly recommend this dealer. More

Lexus Service The service and professionalism at Lexus of Arlington is always top notch. I always feel that they do a great job of servicing the cars that we bring The service and professionalism at Lexus of Arlington is always top notch. I always feel that they do a great job of servicing the cars that we bring in, having bought from them and had serviced by them 3 Lexus’ is a show of our continued loyalty. I was disappointed this time, as well as the last time, that in both cases no car wash was provided. Additionally there were several employees improperly wearing face masks, which is a concern right now. Otherwise, no issues. More