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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
June 26, 2020
First time Lexus Owner This is our first Lexus and customer service is excellent . From the initial purchase from Nos our salesmen following up with us. Service Department This is our first Lexus and customer service is excellent . From the initial purchase from Nos our salesmen following up with us. Service Department is very efficient . The Lexus staff is Customer Service oriented and it shows in how your staff interacts with their customers. Once you go Lexus You can never go back !! More
by MTMB436
Verified CustomerEmployees Worked With
Jim Cooper, Nusrath Khan
June 26, 2020
Smooth and great service I worked with Jim Cooper. I gave him 3 colors and RX 350's they had in stock. He had the first choice in stock when I got there color and all equipme I worked with Jim Cooper. I gave him 3 colors and RX 350's they had in stock. He had the first choice in stock when I got there color and all equipment I wanted. I changed to Lexus after driving another brand for several years. I drove out with my new car and loved the experience I had and love the new vehicle. The RX 350 has so many more technology features than the previous crossover I was driving. I went over everything and was shown how to use all the new features. I highly recommend Lexus of Arlington. I will definitely recommend others. More
by STEVEHARA13
June 26, 2020
10,000 mile service I have dealt with Arlington Lexus for many years and have always been happy with the service. The facilities are first class and the service writers w I have dealt with Arlington Lexus for many years and have always been happy with the service. The facilities are first class and the service writers with whom I have dealt have always kept me informed as to my car's needs. I never feel as though the service people try to tell me to do things that are not necessary at the time. More
by HOWARDEFINK
Employees Worked With
Other Employees :
Rich McLain, Hugh Stinnette, Mark Burdeen, Rob Kennedy, Tim Webb
June 26, 2020
Great service Was there for scheduled maintenance. Service done quickly and professionally.Everything done was explained and also written down. Only disappointment Was there for scheduled maintenance. Service done quickly and professionally.Everything done was explained and also written down. Only disappointment was that because of cover, no porters so unable to get a car wash. More
by AKERICKSEN
Employees Worked With
June 25, 2020
Good dealership professionals,and salesman,an woman. The only thing I have with is part that is on recall still have not come in yet. only thing I have with is part that is on recall still have not come in yet. More
by Cigarzz47
June 25, 2020
Very clean and organized place. The waiting area was really nice. The service was excellent. They came right out when I drove in, and they ran on schedule. really nice. The service was excellent. They came right out when I drove in, and they ran on schedule. More
by maribangayan
Employees Worked With
Mike - 5 stars
June 25, 2020
Best service department I have ever dealt with!!! Always explain everything so that it’s understandable!! Love that it always ends with a car wash!!! explain everything so that it’s understandable!! Love that it always ends with a car wash!!! More
by WEINER.SUSIE
Employees Worked With
June 25, 2020
Staff Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no pr Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no problem recommending him and/or dealership. More
by lee
Employees Worked With
June 25, 2020
Great service and follow up. The service advisor called to let us know when the car was looked at. He told me what was wrong, how much it would cost to fix and when it would be done. He called and let us to let us know when the car was looked at. He told me what was wrong, how much it would cost to fix and when it would be done. He called and let us know it was done, and we were happy with the service done. More
by MIKE1948L
Employees Worked With
Ed
June 25, 2020
Good service very nice will com back everything super thank you for your service will recommend this service Center. Very good experience have a great time be healthy thank you for your service will recommend this service Center. Very good experience have a great time be healthy More
by TIMOFEEV59
Employees Worked With
