Lexus of Arlington
Arlington Heights, IL
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great dealership - both sales (esp. Alex Castro) and service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. service are awesome. AH Lexus is always focused on making customer happy. A pleasure to do business with. More
Went in with a tire issue at 7 am with no appointment and I was out in hour or less with great service. Haresh Trivedi is awesome to work with !! I was out in hour or less with great service. Haresh Trivedi is awesome to work with !! More
Haresh is very friendly, knowledgeable and easy to work with. Always follows through. I would definitely recommend this dealership to my family and friends for its sakes and service. with. Always follows through. I would definitely recommend this dealership to my family and friends for its sakes and service. More
I brought my car in for an oil change & maintenanceMark I brought my car in for an oil change & maintenance Mark Davis took care of mine & my husband’s car. It was quick & thorough. They made sure the I brought my car in for an oil change & maintenance Mark Davis took care of mine & my husband’s car. It was quick & thorough. They made sure they detailed items that need to get done & what was a true requirement now & what we could put off til later. Thank you More
Everyone was very attentive, friendly and I enjoyed my experience with Lexus of Arlington . Mitch whose picture is not posted is a 5star finance manager experience with Lexus of Arlington . Mitch whose picture is not posted is a 5star finance manager More
Very pleased I was very pleased with Dan who found the car that I wanted and with the l manner in which the purchase was transacted He was thorough, polite and co I was very pleased with Dan who found the car that I wanted and with the l manner in which the purchase was transacted He was thorough, polite and courteous More
No support from GM to resolve my problem. In fact ignored. I give qualified Yes to recommending dealership. Poor start. Hope things improve. Mr Cooper and Edgar Martinez “get it” GM needs Quality customer serv I give qualified Yes to recommending dealership. Poor start. Hope things improve. Mr Cooper and Edgar Martinez “get it” GM needs Quality customer service training. More
low standard of service I went in for my 15,000 mile service and I was informed that it was no problem to get the car wash (only open to people with service appointments), wa I went in for my 15,000 mile service and I was informed that it was no problem to get the car wash (only open to people with service appointments), wash the mats, and vacuum. They did a poor job washing only the front mats and did not vacuum. When I questioned the invoice about the charges for a "failed" tire alignment I got a negative attitude. I am going to a different Lexus next time. More





