Lexus Santa Monica

Excellent Everyone was friendly and welling to help; starting with the first person who met me when I drove up to the cashier and the young man who gave me the Everyone was friendly and welling to help; starting with the first person who met me when I drove up to the cashier and the young man who gave me the keys to the loaner. When I returned the following day to pick up my car it was an easy and and pleasant experience. More

friendly and no hassle I wasn't expecting much of this service experience and I was happily surprised. it was fast, no hassle, got a loan car, was able to keep until the nex I wasn't expecting much of this service experience and I was happily surprised. it was fast, no hassle, got a loan car, was able to keep until the next day (no hassle) and the job was done as expected. I think what resonates the most is their friendliness and speed of service while at the dealership. More

It is what it is It was the normal service call. You go in for an oil change--then they add on brake fluid change and tire sensor change. Costs double. Same old, same It was the normal service call. You go in for an oil change--then they add on brake fluid change and tire sensor change. Costs double. Same old, same old. More

I received a great deal. The process was easy and I was able to drive away in my new car in a few hours. I’m very happy with the car. able to drive away in my new car in a few hours. I’m very happy with the car. More

Roxie was amazing!! She has always served us so well and we will come back because of her. Thanks so much, Roxie! You’re the best. we will come back because of her. Thanks so much, Roxie! You’re the best. More

Stellar Service I always have a great experience at Santa Monica Lexus. The treatment is nothing less than exceptional. Never used to like to have my car serviced unt I always have a great experience at Santa Monica Lexus. The treatment is nothing less than exceptional. Never used to like to have my car serviced until now. Now I look forward to the experience. More

SM Service Quick and Professional Service Providers at Santa Monica Lexus. All of the employees are very helpful and courteous. It is always a short wait to pick Quick and Professional Service Providers at Santa Monica Lexus. All of the employees are very helpful and courteous. It is always a short wait to pick up a loaner vehicle or to pick up my vehicle when it’s ready. More

Great with experience with Enrique Carvajal! I went to Lexus Santa Monica today after coming from two other dealerships in the Valley with no luck. I met up with Enrique Carvajal, who was recomm I went to Lexus Santa Monica today after coming from two other dealerships in the Valley with no luck. I met up with Enrique Carvajal, who was recommended by a friend. He was patient and very honest with me about what vehicle options were within my budget. He was knowledgable and kept the whole experience stress free. At the end of the day, he was able to help me get the perfect car. Great guy. More

Annual Car Maintenance Review Excellent Service and customer treatment as usual. Enjoy my car, having purchased it at SM Lexus 2013. Thank you for being there when needed. Take c Excellent Service and customer treatment as usual. Enjoy my car, having purchased it at SM Lexus 2013. Thank you for being there when needed. Take care. More

great first experience Arsany Kamel helped us for this first scheduled routine maintenance (free of charge). He explained everything in details and answered the few question Arsany Kamel helped us for this first scheduled routine maintenance (free of charge). He explained everything in details and answered the few questions we had. The car was washed and ready on scheduled and Arsany also followed up by text message as he said he would (not everybody does...). We had a great experience overall and felt well served.. More