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Lexus Santa Monica

Santa Monica, CA

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rated
1,312 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

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1,312 Reviews of Lexus Santa Monica

October 18, 2019

16th Lexus Just leased our 16th Lexus with Santa Monica Lexus My wife and I have both been in Lexus since 1991 when we leased our first Lexus at Santa Monica Le More

by Pilot Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nelson, Neal Greene
October 18, 2019

the service as always was great and thanks for the gas service as always was great. This time I can because of a recall. and then I was given a tank of gas.I did not expect that surprise. Thank you More

by lorraine bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
October 17, 2019

Excellent service I walked into Lexus Santa Monica not knowing what I wanted, and every team member there helped me find the perfect vehicle for me. They moved mountain More

by SamanthaSabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack George, Mark Sanchez, Mason Taherpour and Josh Shisler , Matthew Unger
October 16, 2019

Great Service Visit Brought my car in for scheduled maintenance and my new Service Advisor, Tim Nelson, was terrific. The work was done in a timely fashion as always. I More

by sharonagold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nelson
October 11, 2019

Cuddo’s rocthe service dept. Nice and very good service overall, have not a single complaint. Truly professional job and service giving.. l have no issues with the service provide More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuevas
Oct 17, 2019 -

Lexus Santa Monica responded

Kelly, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future.

October 09, 2019

always very professional and courteous Thank you for over 15 years of great service on my 2004 430 SC Lexus! My 2004 has never been serviced any where else since we made our car purchase More

by t.r. Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James
Oct 17, 2019 -

Lexus Santa Monica responded

Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 15 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Ray make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

October 08, 2019

SERVICE NO PROBLEMS. i HAVE BEEN TO YOUR DEALERSHIP MANY TIMES AND I AM SATISFIED. i WILL BE BACK WHEN THE NEXT SERVICE IS DUE IN 6 MONTHS. More

by HERB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
October 07, 2019

top shelf good job - ive been very sick and have not driven the car much... very friendly people very very very friendly i just dont have words to say how muc More

by Enzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Uchida, Ron Holbrook
October 07, 2019

Thank You Lexus Very pleased with our 10,000 complementary service. It was completed in two hours and came with a car wash, always a welcome service. Beautiful faci More

by wdeut93754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We do not recall who we worked with.
October 06, 2019

Enrique helped me with the purchase of my first Lexus today. He made the whole process from start to finish a great experience. He went above and beyond to make sure I was able to make the transition fro More

by Sabrína
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal, Mark Derambakhsh
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