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Lexus Santa Monica
Santa Monica, CA
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1,310 Reviews of Lexus Santa Monica
George Morales great George was great and very professional. I would recommend Lexus Santa Monica to my friends for service. They have the parts so we did not have to wa George was great and very professional. I would recommend Lexus Santa Monica to my friends for service. They have the parts so we did not have to wait for another day. More
First-class luxury sedan & service from Lexus Santa Monica I leased a first-class luxury sedan from Lexus Santa Monica and received first-class service from my salesperson Enrique Carvajal. He possessed every I leased a first-class luxury sedan from Lexus Santa Monica and received first-class service from my salesperson Enrique Carvajal. He possessed every attribute you hope for in a sales person. Enrique was very knowledgeable, informative, friendly, patient, transparent, and never pushy. I had a great experience and most importantly, I got a great deal! If you are in the market for a luxury sedan, go the Lexus Santa Monica and ask for Enrique. I promise you'll have a great experience and leave the dealership with a smile on your face. More
Great service well Well, let's see, ease of taking a loaner, filled my gas tank, washed my car and they're really nice people. No wonder my wife says our next car will b Well, let's see, ease of taking a loaner, filled my gas tank, washed my car and they're really nice people. No wonder my wife says our next car will be another Lexus. Patrick was great to work with. More
Lexus takes care of loyalty clientele Richard Doherty was quick and efficient in getting my lexus serviced .....and I was able to get a loaner at no charge even though it wasn't included w Richard Doherty was quick and efficient in getting my lexus serviced .....and I was able to get a loaner at no charge even though it wasn't included with this service. Loyalty of 25 years pays off! More
I highly recommend Enrique Carvajal! My husband and I have bought three cars from Lexus Santa Monica. We've exclusively worked with Enrique Carvajal who provided excellent customer servic My husband and I have bought three cars from Lexus Santa Monica. We've exclusively worked with Enrique Carvajal who provided excellent customer service. He spent a long time with us during each visit - he was always very patient and never at all pushy. He has extensive knowledge about each car we test drove and was invested in making sure we left with cars we were very happy with. I highly recommend working with Enrique, he makes car shopping easy! More
Lexus ES 350 owner for many years I have leased 8 vehicles from Mr. Uchida and of late from Mr. Kim. The experience is quick and easy. The price is more than fair. They are kind, effic I have leased 8 vehicles from Mr. Uchida and of late from Mr. Kim. The experience is quick and easy. The price is more than fair. They are kind, efficient and take all the red tape out of the transaction. I suspect I will continue to do business with the dealership for many years to come!! More
Patrick Leven son took care of my car. Patrick Levenson gave me an appointment range that worked and provided good customer service. However they should fix their computer system so that yo Patrick Levenson gave me an appointment range that worked and provided good customer service. However they should fix their computer system so that you can get a full printout of the specs that were found from the examination from your car. I had to get results verbally and I prefer to have everything in writing as I keep all of my records. More
battery replacement My battery was one year and one day old. Richard Doherty was very helpful in getting the battery replaced. We were never able to discover why the batt My battery was one year and one day old. Richard Doherty was very helpful in getting the battery replaced. We were never able to discover why the battery died. More
First 5,000 mile service i love the service department. Everyone is courteous and the facility is quite pleasant. I live in Encino and drive to Santa Monica to get service bec i love the service department. Everyone is courteous and the facility is quite pleasant. I live in Encino and drive to Santa Monica to get service because that's where I leased my car and my first two routine services are free. More
Service John Lurch in the Lexus Santa Monica service department was very helpful, knowledgeable and professional. I would recommend him to anyone needing ser John Lurch in the Lexus Santa Monica service department was very helpful, knowledgeable and professional. I would recommend him to anyone needing service at Lexus Santa Monica. More