Lexus Santa Monica

My experience at Lexus Santa Monica was easy and wonderful. Enrique Carvajal was very helpful and professional in helping us get a deal. He is very knowledgeble and understands our need, just what every custome Enrique Carvajal was very helpful and professional in helping us get a deal. He is very knowledgeble and understands our need, just what every customer needs. More

Great service for my new purchase RX350 I started my new car purchase research last week. Omar Salgado, the Internet Sales Manager from Lexus Santa Monica is the best one. The whole experien I started my new car purchase research last week. Omar Salgado, the Internet Sales Manager from Lexus Santa Monica is the best one. The whole experience are super good and the price he offered me is very competitive. I will introduce more clients to him for sure! More

George Morales is fantastic! I had a great experience working with George Morales during my last service at Lexus Santa Monica Service Center. He is very accommodating in providi I had a great experience working with George Morales during my last service at Lexus Santa Monica Service Center. He is very accommodating in providing information, photos, explanations of services needed and made pick up and drop off a breeze so I could get to work and then home to my family. Thanks for your excellent service, George! More

Enrique Carvajal Lexus Santa Monica Such a pleasure to deal with Lexus Santa Monica! Thanks to Enrique Carvajal who made my transaction simple and painless AGAIN! I send everybody in the Such a pleasure to deal with Lexus Santa Monica! Thanks to Enrique Carvajal who made my transaction simple and painless AGAIN! I send everybody in the market for a Lexus to Enrique and this is my 3rd Lexus purchase from him and Santa Monica Lexus. I wouldn't even consider dealing with anybody else. If you're looking for a knowledgeable, friendly and courteous sales consultant with top notch expertise and and the ability to make your purchase effortless and smooth, look no further and give Enrique Carvajal a call at Lexus Santa Monica! More

Enrique made the leasing experience a breeze Enrique helped get me into my new lease. I am a first-time Lexus customer and he walked me through the different models in my price range. He took his Enrique helped get me into my new lease. I am a first-time Lexus customer and he walked me through the different models in my price range. He took his time and made sure I really understood each of the cars, the pluses and the minuses. He knows ALOT about all the Lexus models. We settled on 2 dif possibilities and test drove both. He taught me about each of the cars while driving--without any sales pressure. We looked at the math on each of the cars, I told him what I wanted to pay and he made it all happen. He worked hard to get me into the car I'd chosen and as an added bonus, they had the exact car I wanted in stock (I mean exact car). He is a friendly, approachable person and is highly service-minded. It's 24 hours later and he called me back on a Sunday night to answer a simple question for me. He is easily the best and I will definitely work with him again. Added bonus: the other sales people were also really friendly and helpful. More

Love Patrick Levenson!! Everything about my new Lexus CT100H has been a pleasure!! Yesterday, I took it in for my first service/maintenance visit. From the guy who met me a Everything about my new Lexus CT100H has been a pleasure!! Yesterday, I took it in for my first service/maintenance visit. From the guy who met me at the service entrance (don't have his name - he was terrific!) to the service rep, Patrick Levenson, to the young woman who delivered me the car - everyone was top-notch. I was in and out faster than expected - car was gleaming and washed - and everything had been taken care of. Patrick processed me in and out, took care of all the paperwork -- it was a BREEZE!! More

Extremely satisfied I brought my Lexus 350 to fix the airbag problem (recall issue). I was helped by Mr. Christopher Young and his service was excellent. He explained wha I brought my Lexus 350 to fix the airbag problem (recall issue). I was helped by Mr. Christopher Young and his service was excellent. He explained what has to be done, arranged for a shuttle to take me to/from my house, and the car was ready and I was notified, as promised. More

Professional Personal Touch! This is our third Lexus from Lexus Santa Monica and each time we have worked with Roxie Colatrella (RoxanneColatrella@LACarGuy.com). Roxie is excelle This is our third Lexus from Lexus Santa Monica and each time we have worked with Roxie Colatrella (RoxanneColatrella@LACarGuy.com). Roxie is excellent! She knows her business and seeks to provide the customer with the vehicle they need, instead of just selling a car. Even in periods when we have left the Lexus family for other vehicles, she has stayed in touch with me just to check on us or to say happy birthday. This time, I also had the opportunity to work with CJ, a Delivery Specialist, Lyndon in Finance, and Matt Stein, the Manager that helped me make it happen! All were pleasant, professional and helpful! Thanks Team! More

Excellent customer service provided by Christopher Young. Christopher Young provided an excellent service when I brought my car in for maintenance and to check a tire I was not sure if it was damaged or not. Christopher Young provided an excellent service when I brought my car in for maintenance and to check a tire I was not sure if it was damaged or not. He went out of his way to comparison shop prices for a damaged tire that needed replacement. He was an excellent communicator. Thanks Chris for your prompt and excellent service! More

Professional Service I went to Lexus Service Center in Santa Monica about past 10am for the first 5K miles service maintenance of my Lexus Hybrid car. When entered the dri I went to Lexus Service Center in Santa Monica about past 10am for the first 5K miles service maintenance of my Lexus Hybrid car. When entered the driveway I was greeted by the attendant and directed to Douglas Elliott. Douglas asked me to come to their office to do the paperwork. After 5 minutes he asked me to go to the waiting area for some refreshments as the car maintenance will take about 1-2 hours including the car wash. In the waiting area, there are leather couches, there's also a drink bar for coffees, hot choco, teas etc. There's also baked goodies and Planter's peanuts. There is also TV so you wont feel bored. After almost 2 hours, I was approached by Douglas and said that my car is ready, free of charge. Douglas is the guy! He is very cordial! I would recommend him very highly to friends and family. I left happy and content with the service in the Lexus Santa Monica at 11th and Colorado. More