Lexus Santa Monica

Excellent Service Christopher Young in the Lexus Santa Monica service department was very helpful, knowledgeable and professional. I would recommend him to anyone needi Christopher Young in the Lexus Santa Monica service department was very helpful, knowledgeable and professional. I would recommend him to anyone needing service at Lexus Santa Monica. More

Excellent My service was with George Morales and he was excellent. He was very polite, helpful and knowledgeable.Would definitely recommend him for any service My service was with George Morales and he was excellent. He was very polite, helpful and knowledgeable.Would definitely recommend him for any service your car needs. - Nasser More

Very efficient I would like to commend Alex Anaya on his service for me this week. He was excellent in his professionalism and efficiency and also with a very pers I would like to commend Alex Anaya on his service for me this week. He was excellent in his professionalism and efficiency and also with a very personable manner. He is definitely an employee Lexus should hold on to. More

Routine service. Yesterday I took my Lexus 450 hybrid in for normal maintenance. I was met by Service Consultant Adriane Marmolejo. She quickly gained all information Yesterday I took my Lexus 450 hybrid in for normal maintenance. I was met by Service Consultant Adriane Marmolejo. She quickly gained all information she needed, arranged for a loaner car and I was on my way. She was efficient and displayed a concern for customer satisfaction. It is Consultants like Adriane which will keep me going back to Santa Monica Lexus. More

Streamlined Experience!!! I wanted to let everyone know that I had top notch attention and service from Enrique Carvajal at the Santa Monica dealership. He helped me deal with I wanted to let everyone know that I had top notch attention and service from Enrique Carvajal at the Santa Monica dealership. He helped me deal with my old vehicle and got me into a new one in no time at all. As a real estate agent my time is my currency and in the past I have been at dealerships all day trying to get the make, model and price I want and I told Enrique exactly what I wanted and how much I wanted to pay...he made it happen! It was a streamlined experience and for that I am grateful. I highly recommend him to anyone looking to lease or buy a Lexus. More

Recent Air Bag Recall Thanks for Ray James handling the mix up on the air bag recall. He was very apologetic and understanding of my time. I look forward to returning to th Thanks for Ray James handling the mix up on the air bag recall. He was very apologetic and understanding of my time. I look forward to returning to the dealership when my parts arrive. More

A Great Experience!!! I was in the market for a new car and knew that I wanted a Lexus and Alex reached out to me via email. We communicated a few time by email and text a I was in the market for a new car and knew that I wanted a Lexus and Alex reached out to me via email. We communicated a few time by email and text and I decided to go check out my options. As soon as I got there, he came out and greeted me. Helped me find what i was looking for, got the car sent over to the location in 10 min for me to check out and two hours later, I was driving off the lot in my brand new Lexus IS 200 f sport. He made the process so easy and I can't thank him enough for making it easy for me to understand and explaining what deal benefits me the most. More

15,000 mile service This is the ninth Lexus I have purchased or leased from Lexus Santa Monica. I presently own three Lexus ES300H vehicles. One for my wife, my daughter This is the ninth Lexus I have purchased or leased from Lexus Santa Monica. I presently own three Lexus ES300H vehicles. One for my wife, my daughter and myself. I keep coming back to this dealership because or the exceptional service they always provide. Christopher Young, my service rep on my last service, was excellent as usual. Lexus had to order some parts for my car and Christopher kept me informed the whole time. He even called me on his day off to keep me updated. I will definitely be purchasing my next Lexus from this dealership. More

Very pleased! Thanks and appreciation to Richard Doherty for his help and service on my new IS.....he has made the experience easy and informative! I'm very happy Thanks and appreciation to Richard Doherty for his help and service on my new IS.....he has made the experience easy and informative! I'm very happy and would recommend this dealer. More