Lexus Santa Monica

Great Richard Doherty was responsive and professional. The work was timely and everything was excellent. I’ve been coming for years and recommend it witho Richard Doherty was responsive and professional. The work was timely and everything was excellent. I’ve been coming for years and recommend it without reserve. More

It Was Easy George Morales was excellent! As was the man at the parts department, the cashier, and the woman who retrieved my car. More words are not necessarily George Morales was excellent! As was the man at the parts department, the cashier, and the woman who retrieved my car. More words are not necessarily better than fewer. For that reason I might not take the survey again. True of the title as well. More

Great Expedience!! Thank you Richard Doherty!!. I had a great experience at Lexus Santa Monica and I also appreciate that you were able to service my car, despite the fa Thank you Richard Doherty!!. I had a great experience at Lexus Santa Monica and I also appreciate that you were able to service my car, despite the fact that I didn't have an appointment. You demonstrated a great professionalism! Thank you very much again, Doina Tanasescu, MD More

Perfect From the moment I drove up to the moment I left this Lexus dealership and David the service manager were friendly and professional..I would recommend From the moment I drove up to the moment I left this Lexus dealership and David the service manager were friendly and professional..I would recommend this Lexus dealership to anybody More

Experience My experience with the SM Lexus team was handled in a personable, knowledgeable and professional manner throughout from start to finish! I would absol My experience with the SM Lexus team was handled in a personable, knowledgeable and professional manner throughout from start to finish! I would absolutely consider my next purchase from SM Lexus! More

a great experience For the last 20 years I have been leasing a car from Neal Greene. Each time it has been painless and efficient. I feel as though he is always trying For the last 20 years I have been leasing a car from Neal Greene. Each time it has been painless and efficient. I feel as though he is always trying to the right thing with each lease considering the needs of the dealership as well as mine. More

Problems solved I had my 30k Maintence plus I paid for an interior clean. Unfortunately I also had a nail in my tire. After four days my car was ready however there w I had my 30k Maintence plus I paid for an interior clean. Unfortunately I also had a nail in my tire. After four days my car was ready however there was a scratch in my car. They took my car back and fixed the issue. Everyone was friendly and caring. Greatly appreciate Patrick’s efforts ! You made a difference! More

maintence visit I called for an appointment and was told I could come in that day. So I did!! I met Adrianne for the first time. She answered all my questions, was p I called for an appointment and was told I could come in that day. So I did!! I met Adrianne for the first time. She answered all my questions, was personal and efficient, and very pleasant to deal with. My car was completed sooner than I expected and very clean which I greatly appreciated. More

Dream deal for my dream car! Enrique Carvajal is my car Genie! This is my 4th car from Lexus Santa Monica all purchased with Enrique. He out did himself this time. He called me wi Enrique Carvajal is my car Genie! This is my 4th car from Lexus Santa Monica all purchased with Enrique. He out did himself this time. He called me with an offer I couldn't refuse. The price was right on the car of my dreams. He was so efficient that the deal was 90% done over the phone. All I had to do was drop-in initial and pull off the lot. His salesmanship is remarkable. Lexus Santa Monica has a costumer for life as long as Enrique is there. More

Ron Holbrook is the BEST! We had the opportunity to meet Ron Holbrook when we were deciding about an appropriate car for our 16 year old daughter. Ron was not only professional We had the opportunity to meet Ron Holbrook when we were deciding about an appropriate car for our 16 year old daughter. Ron was not only professional, but had a great sense of humor and was the perfect person for our daughter to talk to. We are so appreciative of the entire experience which was amazing and welcoming from the time we walked into the dealership doors. Thanks so much! More