Lexus Santa Monica

Excellent service. Everyone helpful and I was kept appraised on the timing of my service. I would recommend Lexus Santa Monica to everyone. .Thank you. service. Everyone helpful and I was kept appraised on the timing of my service. I would recommend Lexus Santa Monica to everyone. .Thank you. More

Thank you Roxanne Roxanne contacted me after I did an online inquiry about a new Lexus ES 350. The price was the best offer I had received. When I arrived at the deale Roxanne contacted me after I did an online inquiry about a new Lexus ES 350. The price was the best offer I had received. When I arrived at the dealership Roxanne greeted us and had the car ready to drive away. We completed the lease including turning back the existing lease very quickly and painlessly. I very much appreciate that it was the car promised at the exact terms we discussed over the phone. More

Fantastic Customer Service!!! Sam Neal was excellent and attentive to my complaint,He spoke to mr. Fader and together they authorized the changing out of the screen I would tell y Sam Neal was excellent and attentive to my complaint,He spoke to mr. Fader and together they authorized the changing out of the screen I would tell you that with such wonderful service I will purchase my next Lexus which will be in the coming model at that location I only hope that Sam Neill at that time will be a Salesman as he should be He is wonderful he is kind he is attentive he is what the old Lexus used to be with personal service beyond the Call of Duty he is a fine representative for Lexus I sure hope he will be selling cars soon thank you again for all of your work and for your kindness More

Great experience Had a great experience buying our new Lexus from Christian Debonnet. The price was fair and there was little reason to haggle to much around the price Had a great experience buying our new Lexus from Christian Debonnet. The price was fair and there was little reason to haggle to much around the price. Everyone was friendly and we love the our new car. More

Excellent service Great customer service always! Fast, friendly and always professional! Thank you! I have been coming to Santa Monica Lexus for 5 years! Thanks so much Great customer service always! Fast, friendly and always professional! Thank you! I have been coming to Santa Monica Lexus for 5 years! Thanks so much. More

Excellent and professional service staff from start/finish. Great customer service and it is honestly why I purchase my new Lexus. I was considering an Audi and because of the amazing service department in SM, Great customer service and it is honestly why I purchase my new Lexus. I was considering an Audi and because of the amazing service department in SM, I bought the Lexus. More

Friendly, comfortable, would come back in the future Last week I purchased a Lexus RC 350 sport. Everyone at the dealership was very friendly. Hossein was the sales person I spoke with over the phone in Last week I purchased a Lexus RC 350 sport. Everyone at the dealership was very friendly. Hossein was the sales person I spoke with over the phone in the morning and later on the day helped me as well. I would definitely recommend the Lexus dealership to anybody and I would go back myself in the future. I want to also thank Jose for showing me the features and gadgets in the car after i was done with the financing. More

Vehicle purchase I want to commend Jennifer for her excellence customer service. Jennifer went above and beyond my expectation which made my purchase experience seaml I want to commend Jennifer for her excellence customer service. Jennifer went above and beyond my expectation which made my purchase experience seamless and easy. More

Pros from start to finish! Terrific service and friendly folks! We drove up teh SF Bay Area to pick up the car and we were very happy with our experience. They were organized, Terrific service and friendly folks! We drove up teh SF Bay Area to pick up the car and we were very happy with our experience. They were organized, helpful and everyone we worked with, knew their stuff too! More

A++++++++++++Service Numero Ocho Yes! I’m finally in a new Rx it took a bit longer this time but it made it that much sweeter this time around. Gotta say Enrique Carvaj Numero Ocho Yes! I’m finally in a new Rx it took a bit longer this time but it made it that much sweeter this time around. Gotta say Enrique Carvajal made up worth it by stepping up to the newer Rx L. Car is great since I can now carry my daughters friends in the back and have the extra space. When I ask Enrique about the equipment level if it’s up to par with my current Rx he always says, “ Everything you currently have and more, never less” when I hear the words and heard the deal I couldn’t pass it up. I had to pick up my daughter from school that day and as always he made it so convenient by bringing me the car home. I understand is not something dealerships do or like doing but as always I appreciate the convenience. I trust Enrique so much that I have sent in at least 5 colleagues and they have had the same experience and purchased from him, including my own wife. Now if that doesn’t tell you the trust I have with him... I don’t know what will. Shout out to Oscar Aguirre as well for helping Enrique drive from Santa Monica all the way to the valley in traffic and showing me the car, remind me next time to get you a drink 🍻. Enrique’s the man no doubt. Nothing more comforting than seeing a familiar face after all these years and driving away in a car I got a great deal on. I’ll be there for 9th and 10th if you’re still there my friend. Thanks, Jay Z More