Lexus Santa Monica

Excellent service Ray James was wonderful to deal with--he kept me up to date with what was happening with my car, and was very warm and courteous. The facility at the Ray James was wonderful to deal with--he kept me up to date with what was happening with my car, and was very warm and courteous. The facility at the service center is lovely and comfortable; very nice if you are waiting during your service. More

Wonderful experience ! Patrick Levenson has been helping me for over two years. He is warm, knowledgeable, and ready to help demeaner has always made my car repair a wond ! Patrick Levenson has been helping me for over two years. He is warm, knowledgeable, and ready to help demeaner has always made my car repair a wonderful experience. Thank you very much Pat!. More

service richard in service center of lexus is nice man,they are doing great job. i wil recommend richard for who is going to service center of santa monica l richard in service center of lexus is nice man,they are doing great job. i wil recommend richard for who is going to service center of santa monica lexus More

Purchase a used ES300H Enrique provided excellent service. He made the purchase a pleasant one and was extremely nice to all of us. Besides being knowledgeable about the car Enrique provided excellent service. He made the purchase a pleasant one and was extremely nice to all of us. Besides being knowledgeable about the car and it’s feautures he made sure the car was deliver in top shape. I can only say he offer exceptional customer service and is an honest person. He and the dealership provided a very courteous experience. I will highly recommend them both. Thank you for the great service More

Service Tim Nelson is the best. Knowledgeable, helpful, friendly and fast. . I will always ask for his help - 15 years and going Hope he is here forever Tim Nelson is the best. Knowledgeable, helpful, friendly and fast. . I will always ask for his help - 15 years and going Hope he is here forever More

Richard rocks. Richard was a great service advisor. Im glad he was able to squeeze in a brake job after I was just there to repair a head lamp under warranty. They g Richard was a great service advisor. Im glad he was able to squeeze in a brake job after I was just there to repair a head lamp under warranty. They got me a great loaner. Only suggestion for improvement would be to not have to wait as long for the loaner but luckily they had yummy cookies and snacks and drinks to keep me occupied. More

Outstanding Service I have been a customer at Santa Monica Lexus for 10 years. Their customer service is outstanding and I like their discounts on various service needs. I have been a customer at Santa Monica Lexus for 10 years. Their customer service is outstanding and I like their discounts on various service needs. My service representative, Patrick Levenson, is knowledgeable and always explains the service issues in great detail. Patrick always keeps his clients informed. More

Richard was very polite and helpful - a great man to do Richard did a great job - courtesy car was easy to get organized. All round, and easy experience. Even the coffee and cookies were good - I recommend Richard did a great job - courtesy car was easy to get organized. All round, and easy experience. Even the coffee and cookies were good - I recommend them. More

Great car! Great service! Roxie helped walk us through leasing a Lexus three years ago. Great car and easy, personable process, so when it came time to decide what to do, we w Roxie helped walk us through leasing a Lexus three years ago. Great car and easy, personable process, so when it came time to decide what to do, we went back to Roxie. Actually I went back alone, without my husband, and renegotiated a lease for a new car myself. I felt confident I was getting the best value for my dollar. Lexus SM goes the extra mile, so to speak, and the tutorials on all the bells and whistles these luxury cars come with is kindly and calmly dolled out. I'd definitely encourage anyone to go there, especially women that want a professional, friendly, and a comfortable experience...ask for Rosanne to help guide you. More

great service Recently I had to take my car in to be serviced and Patrick Leveson was my technician. Patrick greeted me professionally, listened to my concerns and Recently I had to take my car in to be serviced and Patrick Leveson was my technician. Patrick greeted me professionally, listened to my concerns and he was instrumental with helping to resolve a problem. Patrick is an experienced and very knowledgeable service technician. More